مستخدم نزيل
11 مايو 2025
If I could give this place 3.5 stars I would but it was the little things like the staff and some other extras that it’s 4 out of 5. First off let me say this is not a 5 star resort and it shouldn’t advertise as such if I’m honest. 3 and half star I would agree with. I want to get the negatives out the way with firsthand, the stairs are a killer, we had a Villa at the very top of the resort and there is a small slow lift that is so Temperamental it can break down at any given moment. Hard work when there is 5 of you and two children one 6 and the other nearly two getting up and down a steep hill of steps with 164 steps. The WiFi is terrible at the resort but you can hire a 4G portable dongle online which worked out well for us. Service in buffet can be hit and miss at times depending on staff, the Indian ala cart was terrible. Bit gutted they didn’t have an authentic Turkish restaurant on sight. To the good points, staff over all are brilliant, on arrival they took our cases off us showed us to the Villa and we found out we had a private bar and swimming pool. Bar was staffed from 10am till 6pm and was a nice touch to have being up so high in the complex really made a difference. The accommodation itself was good, needs some work doing to it but had aircon, washing machine and a full kitchen too. Fantastic views and really did make the massive hike worth it really. The staff in general really did try and go out their way to help you loads especially one of the staff who helped us check in, his name began with a D, wears glasses and was excellent with his customer service. Also the bar staff are really good, entertainment team was great and my children loved their interaction with them, the staff really make this resort tick. Food is ok, I’m not fussy but found when we first arrived it was hit and miss but got better during the week. Not 5 star food but there is something for everyone. Pools are cold water pools which we knew about before going fine once you are in them, weather was hot so great to cool down in. We enjoyed our stay at the resort and had a good holiday. It was my first time to Turkey, I would return to Turkey but I think I would go to another hotel as I don’t like going back to places I’ve been before.
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