Holiday Inn Express & Suites Omaha - Millard Area

The first front desk person was nice and informative after that it goes down hill fast. She put us in a room that just had the carpet shampooed room 224 the carpet was still damp. There was water damage on both sides of the tub and discolored bathroom tiles. The smell was so bad from the shampooing that we had to pack up and go down to the front desk and requested another room. The buffet only had omelets that had peppers in them. The second front desk person a male early to mid 20”s didn’t even acknowledge anyone walking by not the person for a front desk position Not sure why anyone didn’t apologize for the room issue. She could have said I am sorry for the problem I will get you another room When we called upfront she said she couldn’t come to the room or send anyone due to her being the only person

We were in Omaha for a wedding, and chose this hotel because it was closest to the venue. We arrived a little early and called to see if we could check in at 1:00. They weren't quite ready on the cleaning side of things, but said they'd push our room to the top of the list and we could check in at 2:00. We appreciated this so much!!! When we arrived, the woman working the front desk was super friendly. (There was also fresh cookies and ice cold water available...NICE!) Our room was your typical Holiday Inn Express. Nothing fancy, but no complaints. I thought the hot breakfast was definitely one of the better ones we've experienced. In summary, we were very pleased with this property, its staff, and the overall experience. p.s. There's a Walmart right next to the hotel, which is very handy if you need it.

Really great place! Clean, modern, excellent king bed, good breakfast with very good coffee!

Ok

Great place to stay Clean. There were several spots groups staying and it was quiet. Breakfast was great alot on low carb options.

Good place to stay The staff was extremely friendly. Room was clean, and was provided with extra towels and sheets when asked. Room had all the necessary amenities. Location was conveniently located. Breakfast was great.