Hyatt Regency Seragaki Island Okinawa

The hotel is lovely, there are pools outside and inside, there is a private beach and a gym, meals throughout the day, a bit expensive and boring but the breakfast is excellent. The service is outstanding. There is a bus stop on the main road but far from a grocery store and there is not much around that is the only drawback. It was great.

I booked the Beach House zone with 2 bedrooms and 1 living room, and overall, it was a wonderful stay. The room condition was excellent—very clean, beautiful, and elegantly designed, with a stunning sea view. The facilities were well-equipped, especially the kitchen, which had everything we needed. One minor issue was that at night, when closing the bathroom door, there was a wind noise, so we had to keep the bathroom door open while sleeping. Transportation between the main building and the Beach House was convenient with a golf cart service. Additional costs included a parking fee and a resort fee of 300 yen per person per night. Breakfast around 7:30 AM was quite busy, but I really liked their online queue system, which allowed us to reserve our spot virtually without waiting in front of the restaurant. The resort had three swimming pools. The first pool, located right next to the sea, was disappointing—it was very dirty, with algae at the bottom. Another issue was that the edge of this pool facing the sea was too deep; anyone under 160 cm would not be able to stand, even though it’s the side with the best sunset view. The second pool was located slightly higher up, but we didn’t use it. The third was an indoor pool, which we also didn’t try. Staff service was excellent. They spoke English and Japanese fluently, and some could even communicate in Chinese. Around the hotel, there were also quite a few good restaurants within easy reach, which was very convenient. Overall, I was very impressed with almost everything, except for the cleanliness of the swimming pool.

We stayed for two nights, the first night was okay, we ate at the teppanyaki restaurant, which was good and the kids had fun talking to the friendly chef. Then second day there was tsunami alert, all sea activities were cancelled, we checked some indoor kids activities as alternative, but all have to pay, and not cheap. Thank god the swimming pool is open at least something for the kids to do. The second night I couldn’t sleep at all, as there is a big croackroach crawling around our bedside table I was so scared it will crawl to us when we sleep. We went during summer peak time, couldn’t believe I paid high price to go somewhere that I need to watch for croakroach all night. Restaurant booking system is stressful too, we did not have time to eat breakfast, there is a long queue at 7am something already.

It was a wonderful stay and we’d definitely want to revisit again. We were in a rush to catch a morning flight and the staff managed to get us in for a quick breakfast before we left the hotel, much appreciated.