Hampton Inn Mansfield/Ontario

Great hotel - convenient location to interstate and the Mid-Ohio racetrack. During our 4-night stay, hotel was clean, comfortable and four nights and staff was friendly and helpful.

Was extremely dissapointed in the service. Book multiple rooms for a lomg stay for a business group. Immediately after booking realized each room was booked for an extra day. Called within 10 minutes to get it corrected and neither hampton or ******* would fix it duebto it being booked through *******. Will not use either company ******* did a poor job trying to fix it, and the hampton inn s customer service was absolutely terrible. The employee basically laughed about it and said it was our loss. Mind you the rooms were rented for 2 weeks later and the hotel was saying it was full would have been very easy to release the rooms and rebook them. Just very dissapointed with the lack of care for their customers. Also lots of construction going on dust everywhere in the halls and the room.

Hotel is being remodeled and several parking spots were filled with construction equipment.

Great Hotel Stay Despite the construction, the hotel still looked great. Our room was clean and looked great. Every employee we dealt with was friendly and courteous. We will definitely be staying again when we're in town!

Lots of restaurants within walking distance. Good experience at check in

Undergoing renovations....we had nice new carpet. Bed was a bit too firm for my liking but I slept ok. Room was clean. Breakfast was great!!!