مستخدم نزيل
14 أبريل 2025
The hotel is located in a very convenient and accessible area, which is a big plus. The rooms were clean and well-maintained, offering a comfortable stay. However, there was no view from the room, which was a bit disappointing considering it’s Ooty.
Parking was a real challenge, especially during holidays — there's no proper parking space, which can be quite frustrating. Room service also needs improvement; the response time was slow and not up to the mark. Additionally, the staff could work on their attitude and hospitality — a little more courtesy and attentiveness would go a long way in improving the guest experience.
Overall, it's a decent place to stay if you're looking for a central location and clean rooms, but there's definitely room for improvement in terms of service and amenities.
ترجمة