كمفرت إن آند سويتس أورم - بروفو

The room is clean and comfortable. The staffs are friendly and helpful.

Upon checkin we were informed that they would be entering our room to clean carpets the next day. We went to the room and the card key didn’t work. After trying several times it finally opened. We went down to have the card key replaced. The room was clean and quiet but we reserved a king bed suite and got a handicap room. The bathroom didn’t have any countertops to set a toothbrush etc. and sitting items on the floor is not an option! My husband went downstairs to get a bag and again the card key didn’t work and I had to let him in. We left for dinner and informed the desk clerk it still wasn’t working. Came back and he said you have to pull it towards you and jiggle it. Hmmm… After they came to clean the carpets while we were in the room; we walked on wet carpets. Not a good feeling after you shower. Also the refrigerator barely cooled. Checkout was smooth but I politely informed the desk clerk of all the inconveniences and he credited us a 15% discount. That was thoughtful but I really didn’t want to have this experience.

Gotta move the water thing in the workout room to the lobby so thirsty folks like myself can get nice cold water at all hours of the evening. Other than that, was a nice stay.