سبارك باي هيلتون أورلاندو نير يونيفيرسال

Staff is so nice and always smile with quick and accurate responses. Room charge is reasonable during peak Christmas time but the indoor cafeteria should be improved as the area is so small but the quantity and quality of breakfast is really good

Good tranquilo y cómodo y cerca de todo

Hotel bem localizado e ambiente muito bom. Café da manhã básico, porém, ao lado tem uma opção de iHop e KFC

Ubicación perfecta con respecto a Universal. La señora que estaba en el comedor, muy educada y servicial Lo único para reclamar, es que ya pasaron mas de 30 días de nuestra estadía y aún no me reintegran los u$s 100.- de depósito Hubo café las 24hs, por lo que ese detalle es excelente El hotel estaba en reparaciones con albañiles constantes, pero no molestaron en ningún momento

Hola el personal muy bien. Las instalaciones bien. Solo me hicieron un cargo al salir y no se porque.

Very disappointed in the entire experience. Arrive to find the hotel under construction. The elevator didn't work upon our arrival so we had to carry our suitcases to the third floor. The worst part was that most of the landing on the second floor was occupied by buckets of paint, making it very difficult to get by. We arrived to our suite to find no coffee pot, cups, ice bucket or microwave, all of which were included in the booking description. When I went down to the desk to inquire, I was told they were transitioning to Spark by Hilton. The young man at the desk gave me a garbage bag to put ice in because they no longer had ice buckets. Of course there was no mention on the Choice site when I booked. I also tried using the iron that was in the room. Water just ran out the bottom, making it useless. The following day, I went to the desk to share my frustrations and Jason was able to round up a coffee pot and paper cups. He also brought up an iron that didn't leak. There were chips out of tub, rusted pipes from toilet, the faucet in tub took all my strength to get it to stop leaking. On our third night, the TV in sitting room had sound but no picture. Called the desk, they said they would reset the cable, which didn't work. Called again and was told they would let maintenance know. Heard nothing more that evening. Asked on the way out in the morning to have it fixed while we were out for the day. Their solution was to come and remove the tv but not bring another. Went down and spoke to Jason and he gave me permission to move the TV from the sleeping area into the sitting area. In addition, the pool was closed for our entire visit. I paid for an experience that I did not receive and requested a discount for the lack of amenities. Offered less than $16.00 for my 4 night stay. Contacted corporate and was given some points I may never use. My advice, stay anywhere else.