Bagaman Fiona
25 أبريل 2025
We booked this hotel because we expected that with a Banyan Tree management that there is some sort of quality to it though it is small in Japan.
The price is not particularly cheaper in comparison to some local Japanese brands such as APA, Smile Hotel, Daiwa, and etc. The hotel doesn’t provide any bottled water and though if substaniabilty is a big thing for any Singaporean hotel chain, I think they should at least provide a glass bottle for the guests to use to fill up the water from the lobby, but no, the asked us to go buy water ourselves so we can have a bottle to fill the water from the carboy they left in the lobby. Another thing is their amenities are extremely lousy, no tea, coffee, just tooth brush and towels that you can pick up from hotel lobby. Any Japanese smaller hotel chains can do so much better than them and they claimed to be managed by Banyan Tree. Don’t expect them to clean the room daily as it’s on a rotation schedule so if you stayed for 2 nights and if it’s not on that schedule, they won’t clean your towels or sheets, just emptying your trash only.
The breakfast is also terrible especially if continental breakfast is offered. The coffee and English tea is both very weak in small cups which I would suggest anyone not to pay extra for their breakfast plan.
The only good thing is that they have a relatively rectangular floor plate so you can open up a luggage without blocking any walkway.
My take is don’t be fooled just bc it’s by Banyan Tree. It might be a Franchised property and it is definitely not up to my standards.
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