مستخدم نزيل
20 أبريل 2025
This hotel is such a trap! Don’t book here if you need any sort of flexibility. My husband and I tried to stay here for a concert nearby but our event was canceled and the Hotel was not understanding at all. Additionally, I originally accidentally booked for one person but then also submitted a request for a room for my husband and I. Upon arrival they wanted to charge me nearly double the price of what I paid for the room for my husband to stay with me. So weird! I asked for any flexibility but after no support I asked for a cancellation and any partial refund. They said no and so my husband and I went to a different hotel that was nicer and in the center of town and paid less than what this hotel wanted to charge us for my husband as an extra guest. Overall, insane!
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