مراجعاتHakai Konohanakan

酒店服務非常好、好貼心👍🏻出發前我們已查詢最後提供晚餐時間，回覆是晚上7:30，但因我們航班延誤及路上遇上大塞車！中途再跟酒店聯絡，我們會於8:30才到達，酒店料理長為了讓我們可以食到質素最好的晚餐，願意為我們等候到8:30提供晚餐給我們！我們很感謝酒店所有員工，每一位都很好！ 環境、衛生、服務、都給予5星好評👍🏻👍🏻

總體來説非常不錯的體驗，酒店總共3個套房，我們住的是紅富士套房，上下層結構，上層卧室下層餐廳，酒店廚房直通餐廳，管家直接從廚房上菜到客廳用餐。不足之處是廚房就在房間旁邊，油煙味還是避免不了，另外就是當天天氣不好看不到富士山，我們提前到了酒店，但是3點之前酒店是完全沒人的狀態，電話也沒人接，我們想寄存行李都不知道找誰，這點有點尷尬，或者攜程應該在網頁披露清楚，目前披露的前台營業時間：[週一-週日]08:30-22:00完全是錯誤的，10:00後，15:00前酒店就是空關的狀態。

很好很不錯

Checking in was great with dinner served on arrival, gold room is spacious and a view of mt Fuji. Breakfast was a big spread but all Japanese options. Second night dinner however the prawn wasn't fresh and the chef tried all means to defend himself. There's a 150 yen charge per person per day for use of the onsen which is not included in the booking. Please take note

we can see mt fuji from our room .. staff are attentive and friendly . two stories apartment in Japanese style , clean and cozy . food are excellent too ! love it ! 

交通方便，環境優美。

We like to thank and applaude the staffs and chef that took good care of us during our stay at Hakai Konohanakan. The services and amenities provided were top notch and the staffs were very thoughtful in making sure that we were well taken care of. Not to mention, the omakase is of really good quality and variety. Every day was a new experience with new dishes! Really well done on the chef and staffs part. Although the location maybe abit secluded, we like to appluade the staff effort in offering to arrange a taxi for us to take us to a location. As the bus services here may be a little unreliable, if your itinerary is packed with 3 to 4 places for the day, we recommand to book a chartered services for at least a day so you can go around freely from one end to the other. We were lucky to have a staff that speaks Mandarin but nevertheless, even if the staff can't speak Mandarin or understands English, they take an effort to explain and understand you through translation apps. All in all, we have no regrets in booking and staying here. Would highly recommend to stay here if your itinerary revolves around lake Yamanaka as it is only a 10 minute drive away! Not to mention a step outside and you can see mount fuji!

硬件，私湯，料理，服務都非常棒。就是交通不太方便。

The host who received us was very kind and beautiful. The original check-in time was between 3 PM and 7 PM, but we arrived at 9 PM because we were playing at the nearby Fuji-Q Highland. Even though we arrived late, we were warmly welcomed. Since we missed dinner, the host personally drove us to a nearby convenience store. The service was excellent. As compensation for missing dinner, breakfast was very generous and delicious. The environment was particularly good, and the room was very clean and tidy. We were very tired from playing all day, but after soaking in the hot spring, we felt completely refreshed. It was very comfortable. This was a very worthwhile experience, and I highly recommend it! 私たちを迎えてくれたホストはとても親切で美しかったです。本来のチェックイン時間は3時から7時の間でしたが、近くの富士急ハイランドで遊んでいたため、夜の9時に到着しました。9時に到着したにもかかわらず、暖かく迎えてくれました。夕食の時間を逃してしまったため、ホストが近くのコンビニまで車で連れて行ってくれました。本当に素晴らしいサービスでした。夕食を逃したため、朝食は非常に豊富で美味しかったです。環境も特に良く、部屋もとても清潔で綺麗でした。1日中遊んでとても疲れていたため、温泉に入った後は全身がリフレッシュされ、非常に快適でした。これはとても価値のある体験でしたので、ぜひお勧めします！

高大上的別墅温泉酒店

酒店位置雖然偏一點，但酒店服務員態度非常親切，膳食完全是滿分💯，每天都會帶來驚喜！值得信賴、值得推介！👍🏻👍🏻👍🏻

無論是觀富士山還是温泉都很贊，懷石料理和管家服務很棒！

環境優美舒適，店家服務好，食物無可挑剔

環境衞生 泡湯 風景 早餐 晚餐 都很贊 定的時候攜程衹有幾條評論猶豫了很久 結果很滿意 24小時恆温温泉這很厲害👍 缺點就是退房太早 應該多住幾晚 還有臨時加了一位孩子早餐 其實根本吃不下 沒想到一位早餐收1500rmb 不要隨意臨時加早餐😭