Hakai Konohanakan

酒店服務非常好、好貼心👍🏻出發前我們已查詢最後提供晚餐時間，回覆是晚上7:30，但因我們航班延誤及路上遇上大塞車！中途再跟酒店聯絡，我們會於8:30才到達，酒店料理長為了讓我們可以食到質素最好的晚餐，願意為我們等候到8:30提供晚餐給我們！我們很感謝酒店所有員工，每一位都很好！ 環境、衛生、服務、都給予5星好評👍🏻👍🏻

Checking in was great with dinner served on arrival, gold room is spacious and a view of mt Fuji. Breakfast was a big spread but all Japanese options. Second night dinner however the prawn wasn't fresh and the chef tried all means to defend himself. There's a 150 yen charge per person per day for use of the onsen which is not included in the booking. Please take note

We like to thank and applaude the staffs and chef that took good care of us during our stay at Hakai Konohanakan. The services and amenities provided were top notch and the staffs were very thoughtful in making sure that we were well taken care of. Not to mention, the omakase is of really good quality and variety. Every day was a new experience with new dishes! Really well done on the chef and staffs part. Although the location maybe abit secluded, we like to appluade the staff effort in offering to arrange a taxi for us to take us to a location. As the bus services here may be a little unreliable, if your itinerary is packed with 3 to 4 places for the day, we recommand to book a chartered services for at least a day so you can go around freely from one end to the other. We were lucky to have a staff that speaks Mandarin but nevertheless, even if the staff can't speak Mandarin or understands English, they take an effort to explain and understand you through translation apps. All in all, we have no regrets in booking and staying here. Would highly recommend to stay here if your itinerary revolves around lake Yamanaka as it is only a 10 minute drive away! Not to mention a step outside and you can see mount fuji!