Dormy Inn Premium Otaru Natural Hot Spring

Breakfast and location is so good. Just opposite Otaru JR station. They offer good quality foods. We really enjoy our stay. Onsen a bit crowded during peak hour

Wonderful stay at this onsen hotel. We tried most of the public onsen and had a very relaxing experience. So we paid for the private onsen as well and drinks are free inside. Dinner is included in my package and tasted delicious.

Nice hotel, never let you down Best treat with guest and staff is nice and helpful

Located betweent the train station and the canal. So it is walkable to several points of interest. The parking of 2400 yen a night is more expensive than some 24 hours parking. The onsen is but small, so can be crowded during peak hours. The free ramen was a bit salty, but the fact that it is free, with free ice cream and yakult, is a nice touch, especially when most dining places close early Bed and pillows are comfortable.

Great location, nice onsen and have free welcome a s morning coffee - Free ice cream and ramen (9.30pm - 11pm) 👍

You may like to stay here if you are a fan of bed bugs. I found two bugs in a 20 sq. m room and tried to report the staff speaking limited English. They blocked my family and directed us to the check in and out machines until I showed the bugs. They then realised it's a problem and started using a translation pocket device to communicate with me to address my concerns. A 30 sq. m room is arranged as an exchange (or a compensation?) for the stay. But I can't sleep well that night because of losing confidence in the cleanliness of the whole inn.