Sheridan Boutique Resort

In January 2024 I was looking for a resort to stay in on the island of Palawan, I saw an ad online for the Sheridan Boutique Resort in Sabang, Palawan Philippines. It looked nice so I booked a stay for March 13 thru 15. When we arrived in Palawan, we went to the information desk at the airport to find transportation to the hotel. We were shocked when they told us that the hotel closed a year ago. When I checked the reservation, I found that it was for the hotel in lloilo. Not being familiar with the Philippines, I didn't notice that earlier but realized that they had changed the location from what I was looking at. We ended up staying at another hotel there in Palawan. We called the Sheridan resort and talked to Miss Joyce Divino who said that other people have had a similar problem and that she would talk to the reservation department get back to us about it. When she got back to us she said she could not do anything for us and to contact Agoda who is the company who handles their reservations. When I contacted Agoda, they said they had to talk to the Sheridan. Basically, it went back and forth and at this point both giving me the run around so I have finally decided that they will not honor either a credit or refund of the full payment I made. While I realize that it is my responsibility to check the reservation, I feel deceived as I was looking at their website which should have been taken off the web. Now when you look at the website it says permanently closed so hopefully no one else will get scammed.