Guest User
April 13, 2024
Terrible stay. We had 6 rooms reserved. We were traveling with 7 children. Upon arrival, they told us they only had 3 available. After a 2-hour argument, the only option they gave us was to go to another hotel and separate. All of this was at night, returning from the desert without being able to shower. We agreed, and the next day, the boss who had promised us he'd pay for the rooms at the other hotel now wants us to pay. The rooms were very run-down. I'm attaching photos. Toilet paper was missing, construction work had been going on since 8 a.m., bugs in the pool, damp... in short, a disaster. We won't be back.
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