MPT Champak Bungalow, Pachmarhi

Room service not upto mark ie intercom not working but overall experience is good, food was great & campus was beautiful & naturally gifted.

I really wonder how this bungalow still holds such high ratings despite the poor management and lazy reception staff. The only commendable service is from the restaurant team, who were genuinely attentive and polite. The property itself is beautiful, with an enjoyable location and good surroundings. However, the rooms lacked proper cleaning and upkeep, and the interiors clearly need attention. The biggest disappointment was the reception and manager’s behavior. On our arrival, I waited patiently as the manager was busy with another guest. When I requested help with our luggage, he rudely shouted, “Hey, you have reservation here?” I was shocked — is this how a guest is welcomed? Obviously, anyone at reception would be a guest. After confirming our booking, there was still no welcoming gesture or assistance with luggage. We carried our bags ourselves. Check-in was another unpleasant experience. Initially, they told us to wait one hour. After about 20 minutes, a checked-out guest returned the keys, yet nobody bothered to arrange cleaning. When I followed up, only then they realized the keys were available. Cleaning was started late while the staff returned to playing mobile games and YouTube videos. This kind of laziness feels more like a government-run property than a guest-oriented place. Food options were limited too, especially considering the rates charged. Overall, the property location is good, but the management and reception services are extremely poor. It seems most of the good reviews are from before COVID, and recent reviews reflect the decline — perhaps due to a change in management. I personally would not recommend this property for future stays despite its potential.

We stayed from 28 to 31st July 2025 @ Shekhar Bungalow in Lakeview Cottages 1,2 & 4. This was my 30th Trip to Pachmarhi and have stayed at many different hotels. While Champak Bungalow is a great property with best location, amenities are not guest friendly for Rainy season. Food was good, staff courteous. No umbrellas provided for going from reception to room to Restaurant to Parking and very troublesome in Monsoon. Manager of the property Mr Dandotiya was attentive to issues and resolved other issues quickly.

Environment is wonderful, staff is very cooperative,food is very very good. shower needs improvement as it doesn't work properly and intercom was not working and even after complaining no one came to rectify.

Nice property, but nicer people... Jay was really good, and helped a lot... monkey menace continues, but kids enjoyed that... property has turned lake view, and that is really nice... game zone is also good... the chief manager was also nice

Too good location. On the bank of lake champak. Very good to relax n rejuvenate. It every thing for every age group. I would like to come again n again Pls choose lake view rooms they r new and best location. The food is best yummmmmmyyyyyyy Don't expect five star category rooms .they good in space n it has all basic amenities.