Jalan Jenderal, Pahoman, Bandar Lampung, Lampung, 35213, IndonesiaView Hotel Details
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Guest Reviews of BATIQA Hotel Lampung
9/10
Great
78 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.8
Service9.0
Cleanliness9.1
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All reviews(78)
Positive reviews(78)
Reviews with photos/video(29)
Clean and tidy(16)
Awesome stay(16)
Delicious breakfast(12)
Friendly staff(11)
Awesome rooms(10)
Great location(7)
Convenient location(6)
traveller moms
Hollywood Double Room
Stayed in Apr 2025
Family
45 review
8.0/10
Very Good
Posted on May 20, 2025
Nice hotel, clean, spacious room and delicious breakfast..surely will come back if we take holiday to lampung..
Guest User
Superior Double Room
Stayed in Jul 2024
Business travelers
31 review
8.0/10
Very Good
Posted on Oct 17, 2024
Spacious room, breakfast was good. There are several coffee shop and restaurants nearby
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Adhi Wahyu Prasetyo, CHAGeneral Manager
AugustineT
Superior Twin Room
Stayed in Dec 2023
Couples
4 review
7.5/10
Posted on Jan 25, 2024
Repeated stay and the noise from the lift operation is a little noisy for rooms that ends with "8" Hotel accommodated us by switching to other rooms. Face towel is not provided in the room but after a gym session, the receptionist got me one. Breakfast spread is not a lot but enough to fill your stomach.
Response from Property: Dear AugustineT,Thank you so much for your positive feedback!We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. We are delighted to learn that you enjoyed our services and experience in our hotel.Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one!Sincerely,Adhi Wahyu Prasetyo, CHAGeneral Manager
Daniel Hock Leng
Superior Twin Room
Stayed in Dec 2023
Business travelers
3 review
8.5/10
Very Good
Posted on Mar 18, 2024
Happy with the location as it close to a supermarket, a cafe and not too far from our place of work. Did not like the quality of the water from the taps but was super happy that fresh water was provided at the lift landing for guests. The high tech control panel and the bathroom mirror was a level above other hotels.
Response from Property: Dear Daniel Hock Leng,Thank you so much for your positive feedback!We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. We hope to welcome you back to our hotel very soon!Sincerely,Adhi Wahyu Prasetyo, CHAGeneral Manager
Guest User
Superior Double Room
Stayed in Aug 2023
Business travelers
24 review
8.5/10
Very Good
Posted on Sep 13, 2023
Must improve in parking area and restaurant. The restaurant is too crowded for breakfast
6/7
Response from Property: Dear Valuable guest,Thank you so much for your positive feedback!We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon!Sincerely,Adhi Wahyu PrasetyoGeneral Manager
Willy Samuelson
Hollywood Double Room
Stayed in Aug 2023
Business travelers
44 review
8.5/10
Very Good
Posted on Oct 20, 2023
Nice enough hotel for business or leisure trip.
Friendly staff, clean room.
Response from Property: Dear Willy,Thank you so much for your positive feedback!We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. We hope to welcome you back to our hotel very soon!Sincerely,Adhi Wahyu Prasetyo, CHAGeneral Manager
Sigit
Superior Double Room
Stayed in Oct 2023
Business travelers
7 review
10.0/10
Outstanding
Posted on Nov 19, 2023
good place thank you for service 🙏🏻
Response from Property: Dear Sigit,Thank you so much for your positive feedback!We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Likewise, it is wonderful to learn that the rooms, warm welcome and breakfast were lovely highlights during your stay. We hope to welcome you back to our hotel very soon!Sincerely,Adhi Wahyu PrasetyoGeneral Manager
Vikz
Superior Twin Room
Stayed in May 2024
Family
7 review
8.5/10
Very Good
Posted on Jun 18, 2024
Nice hotel but limited food variety for breakfast
Response from Property: Dear Vikz,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adhi Wahyu Prasetyo, CHAGeneral Manager
Slou1909
Superior Hollywood Room
Stayed in Mar 2023
Couples
4 review
10.0/10
Outstanding
Posted on Apr 28, 2023
The room is clean, friendly and accomodating staffs, nice decoration, great bed and big pillow
Response from Property: Dear Slou1909,Thank you for taking the time to write a review for your visit to BATIQA Hotel Lampung. Glad to hear that you had an overall great experience and good service from us. Your review is very valuable for us to maintain and improve our services in the future. We hope to welcome you back on your next visit!Warm regards,Adhi Wahyu Prasetyo, CHAGeneral Manager
Amiruddin
Deluxe Room
Stayed in Oct 2023
Family
1 review
8.0/10
Very Good
Posted on Dec 8, 2023
Parking facility very limited
Breakfast menu is very standard or minimum
Response from Property: Dear Amiruddin,
Thank you for taking the time to write a review of your visit to BATIQA Hotel Lampung. We regret the inconvenience you experienced during your stay with us and sincerely apologize for this. We have conveyed your review and input to management so that we can evaluate and improve our quality at a later date. We really hope to be able to meet you again with better service.
Warm regards,
Adhi Wahyu Prasetyo, CHA
General Manager
Lukas PS
Superior Hollywood Room
Stayed in Feb 2023
Business travelers
118 review
9.5/10
Amazing
Posted on Mar 18, 2023
Nice hotel, clean Bedroom.
Response from Property: Dear Lukas PS,Thank you for taking the time to write a review for your visit to BATIQA Hotel Lampung. Glad to hear that you had a pleasant experience and good service from us. Your review is very valuable for us to maintain and improve our services in the future. We hope to welcome you back on your next visit!Warm regards,Adhi Wahyu Prasetyo, CHAGeneral Manager
Anonymous User
Superior Double Room
Stayed in Nov 2022
Couples
1 review
10.0/10
Outstanding
Posted on Dec 20, 2022
Facilities, room, lobby, everything good and clean
Response from Property: Dear Valuable Guest,Thank you so much for your positive feedback!We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. We hope to welcome you back to our hotel very soon!Sincerely,Adhi Wahyu Prasetyo, CHAGeneral Manager
Hfyz
Hollywood Double Room
Stayed in Dec 2024
Couples
4 review
10.0/10
Outstanding
Posted on Feb 19, 2025
Bagus
Response from Property: Dear Mr Hfyz,Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi.Dengan hormat,Adhi Wahyu Prasetyo, CHAGeneral Manager
Niki
Superior Double Room
Stayed in Oct 2023
Couples
2 review
10.0/10
Outstanding
Posted on Nov 9, 2023
Bagus pelayanan ok
Response from Property: Dear Niki,Thank you so much for your positive feedback!We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. We are delighted to learn that you enjoyed our services and experience in our hotel.Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one!Sincerely,Adhi Wahyu Prasetyo, CHAGeneral Manager
muhammad
Hollywood Double Room
Stayed in Mar 2024
Couples
1 review
10.0/10
Outstanding
Posted on Apr 15, 2024
Good bice
Response from Property: Dear muhammad, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Lampung. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager