ديزرت بريزيس ريزروت

I really love the resort only thing I didn’t like was I try to contact them and they never reply and never pick up the phone had to drive back from LA just to make sure I was able to check in on time since they didn’t answer I have to drive back again to La to pick up my kids very disappointed that I couldn’t get a hold of nobody, I need it to check in late but since nobody answer I have to drive twice from LA

I wasn't emailed or informed that I had to have the code at the entry to the gate. I didn't get no email. No nothing regarding that. Yes I enjoyed staying but won't be returning! I did not like the fact that I was not properly sent the code or sent anything like I got nothing. I got no code nothing and I got no email. I didn't get anything to inform me that I had to call 72 hours ahead of time to get the code and the key to the gate. I didn't receive no email. I didn't receive nothing regarding that until my girl and I looked on the site and realized that we had to do that so the communication was very poor so again got no email. No nothing regarding. I had to call within 72 hours to get the code for the gate and a key! I was thankful they let me in but I was very disappointed that I was not really informed about the key or the code for the gate and half the time we had to use the code cuz the key wouldn't work. So yes, I enjoyed staying there but will not be returning regarding the misinformation and the miscommunication. But I'm glad everyone did hands on everything they could to let us in. And I appreciated it so much. Poor communication about the gate just threw me off

Very dirty and outdated. Hotel needs major help! The exterior of the property and grounds are decent, but the actual room is a total dump. There was a dirty towel from a previous guest hanging on the back of the bedroom door. A dirty casserole dish was left inside of the very dirty oven. All of the appliances were disgustingly dirty…muddy fingerprints on the dishwasher and fridge. Both showers were dirty with old shower gel dried onto the walls. There was liquid scrambled eggs dried on the kitchen faucet. Spare bedroom door does not close. Vertical blinds in the kitchen are missing pieces and don’t close correctly. Not one clock in the hotel room worked. Different colored light bulbs in every lamp and fan. Very dirty drapes and curtains. Lots of hairs on all the pillows and a stain on the down comforter of the twin bed. It was overall just a really gross hotel room that needs a major upgrade and a deep clean. We couldn’t wait to get home and take a nice shower as we felt very dirty after staying there.

I loved how quiet it was and had very easy parking. The bed was very comfortable. The water was not very hot for taking showers and the shower head was so high the water would hit my face instead of my body. But overall it was a very pleasant stay and I would stay there again.

Needs some TLC The Bed was wonderful. . Just little things that did not work. The bath faucet only Hot water. The cold did not work. Plug in does not work. Shower was plugged. But maintenance did fix that.

Unit was very clean and well stocked. There was a slow drain in bathtuv and front office responded pretty quick for property size and fixed. Definitely coming back again.