Triada Palm Springs, Autograph Collection

很一般服務也不行

I frequent the Triada multiple times a month. The staff is always super courteous and friendly. Each room is unique and different, and has it quirks and character (100 years old). I travel often for work, and always choose to stay here in Palm Springs. Ricky, at the bar, is so kind. Christopher at the valet, takes the time to greet me and is top notch. Danielle, at the front desk, always so responsive and accommodating. I keep coming back, and since it’s for work, it’s because I choose to do so. Keep it up Triada team, this is what service should be at all hotels.

possibly one of the best properties I’ve ever visited. From the very first day, check-in was really comfortable. Thomas greeted me right away and made me feel genuinely welcomed. He went out of his way to help me get checked in as if I was the only guest, which really set the tone for my stay. My first room was 101 — king size bed, great layout, and spotless. Everything was wonderfully maintained, and the overall vibe of the property is just warm and comfortable. You honestly do feel right at home here. For anyone traveling on business and working long days, that kind of atmosphere is not just nice, it’s something you truly appreciate. I stayed for 5 days and 4 nights on that first trip, and every single day the team was just as attentive and caring as they were on my very first night, right up until departure. Now I’m back again for my second week. Even though it’s another work trip, I can’t say enough about the hospitality here — they’re absolutely amazing and genuinely thoughtful, including grand kindness. It’s easy to see why they got some great reviews. Such a fantastic spot for leisure or vacation. My personal thanks to Thomas, Christina, Danielle helping me at front desk, Scott, Kevin providing valet, Ricky to make something tasty at the restaurant or bar. Geez, you guys really are awesome. This is a kind and caring team. But it doesn’t stop there, because everyone here really show they care about doing such a great job. Definitely will happily stay again and recommend you guys.