Globales Palmanova

My nine year old son and I stayed here at the end of August. We had a room on the 4th floor with a sea view. Room was lovely, cleaned daily and had a large shower. The kettle and fridge in the room were very useful. There are only two small lifts but we used the stairs except for arrival / departure. 92 steps in total from floor 4 to -1 where the restaurant is! It kept us fit. The swimming pool area was great. Most mornings we could get a sun bed between 8-9 when we went down for breakfast. Towels were on many of the beds much earlier! Yes the female lifeguard is more strict than others. On day one I asked a male lifeguard if we could use a small inflatable and he said yes. The day after she told us politely that we couldn’t. So we just used them at the beach. The cup tokens aren’t an issue. Stops mess around the pool. Food at the pool bar is good. Pizza, hotdogs, fish, chips, salads and desserts. Yes there are birds around but as long as people shut the sliding doors and pick up dropped items they weren’t a problem. Food in the restaurant is ok. Breakfast was great, a lovely selection. We only ate lunch in there once or twice and the evening meals were ok. There was always something we both would eat, but it was similar most nights. Theme nights added more variety, which was good. The animation team are fun. They chat with everyone and quickly work out who wants to engage and who doesn’t. Bingo was a laugh! Most staff we met were friendly, only a couple seemed disinterested. Location is great. Next door to Golf Fantastia. We paid for the three courses and played them on different nights. Out the back gate the beach is just a couple of minutes away and is great for snorkelling!

We had a great experience at this hotel. All of the staff were lovely and the atmosphere was very friendly. The animation team was one of the best I have encountered. Specifically, Davides enthusiasm, energy and ability to get everyone involved was amazing. It is in a great location, very close to the beach, restaurants and shops, and not too far from Magaluf. Rooms were clean, food and drinks are your average all-inclusive food and drinks. Something for everyone to eat. The snack bar is brilliant. Overall I would reccommend!

It's an alright hotel but ACCESSIBILITY. I dont recommend if youre disabled. There are stairs to the childrens park and pool and also to the smoking areas. If you want to go to the sports bar from the pool you have to go back in and up to reception because there are also stairs. The lifts are so small that my fiances wheelchair only JUST fit, sometimes we'd crash getting him in and out. Not to mention theres only two small lifts in the whole hotel and EVERYONE is using them. So you also have long waits for the lifts. When we arrived we were offered no help with our cases etc and we had to have me in the lift with one case then have my other half wait in the reception for the lift to come back down to get himself in the lift to press the button to go up then take himself back out the put the cases in for me to collect the cases on the next floor. The bedroom doors are HEAVY so getting in and out of the rooms was a nightmare and then they said their rooms were accessible with plenty of room to get around. The bathroom was accessible but the room itself, the wheelchair couldn't fit past the bed and the door frames on the balcony were too high up so he couldn't get over them even if we tried. Not that it mattered because he couldn't get the wheelchair over there because of the desk and bed being too close together (couldn't move the desk as its fixed to the wall) when we did ask to change rooms they said all their rooms were the same size apart from the rooms that had sofa beds and that they weren't willing to try to see if he could get the wheelchair around because apparently they were all fully booked but the hotel wasn't that busy.

Stayed here with my family last week, arrived late at night and check in was quick for us (as we were first in line) but only one person was on reception and there was a big queue behind us. Had a nice room with lovely pool/sea view. No bottles of water in room which I thought there would have been. (Stayed in other Globales hotels and had bottles of water each day). Rooms were cleaned daily and maids were very friendly. Food really lets the hotel down, breakfast was always good, lunch ok and evening meal was the worst, the same choices everyday, I’ve had better food in 3 star hotels. We always managed to find something but it was the same thing every day and often food not replenished quickly enough . I really expected higher quality and variety for a 4 star hotel. The Snack bar during the day was ok and sometimes a better option than the lunchtime meal. Drinks were ok, usual all inclusive options. More staff needed as there was often a queue during the day at the pool bar. In the evening, you got served pretty quickly and queue not as bad. Pool was always busy and more sunbeds are needed and if you are not down by 7.30-8am there are no beds left, unless you upgrade to VIP which we didn’t. We ended up going to the beach and often in the late afternoon would return to hotel, when beds became available. Entertainment was good, always activities going on in the day and shows on at night, entertainment staff worked hard. The lifts were slow and only 2 in the hotel, often having to wait a while to get one and often quicker to walk down the stairs. We enjoyed our holiday and found most of the staff friendly and hardworking but for what we paid we felt the hotel wasn’t good value and shouldn’t be a 4 star, food is average at best and all round improvement is needed, I would only rate 3 star on this basis. Also inside the bar area of the hotel, we noticed a sewerage smell, which one evening was really bad and could also smell this at the entrance to the hotel too. Hotel is in a great location, 5 minutes walk to the beach, bars, restaurants etc and right near Golf Fantasia. Would stay again for location and depending on price.

Second year at this hotel and took my daughter and granddaughter - it was brilliant. Staff were very welcoming, food was good, lots of choice. Bingo was great fun and the animation staff were great. Will be back next year!

This was our second visit to this hotel. It’s lovely. The staff work very hard and are very friendly and helpful. Rooms are immaculate throughout the stay, towels exchanged when needed. Snack bar by pool has continuous fresh food and hot choices we’re always hot. Food is protected behind glass from birds and insects. Lifeguard lady was so attentive , observant and consistent. Asking politely for guests to adhere to safety rules. Pool man would test water. Child had accident in pool , immediately lifeguard lady got us all out so pool could be cleaned. Able to get sunbeds at reasonable time on our first week , second week needed to queue, but worth it. 1 restaurant - very good , hot food and good selection most nights . Theme nights , Chinese , Mexican etc . Each dish was always available as staff would be replenishing consistently. Help yourself to beer , wine , fizzy drinks . 2 min walk from gorgeous Palma nova beaches , €4 in taxi to magaluff beach . Walkable but needs stops on way if hot . July we reached temperatures of 42 when going shops etc . Lots of places to eat , not so many bars though unless prepared to walk 15-20 mins . Only downfall is the lifts . 2 small lifts carry 6 persons , or 2 adults and a buggy , or 1 wheelchair and 1 person. During our stay 2nd lift broken down . I did do the stairs , we were on 3rd floor so 8 flights from pool area which is floor below reception. Keep you fit for those that can and are able. I’ve booked this hotel to stay again in a few weeks, and we’ve re-booked for next year also . Favourite hotel in this resort. It’s quiet also to respect local residents which suits me . I highly recommend a stay here , couples , families with young children , golden groups or couples . Thankyou to all the gorgeous staff your just fabulous.