Villas Jucanya Super Higienizadas

We had a wonderful (short) stay and it was so lovely! The house was equipped with everything we needed and the host took the time to show us around and explain the different amenities available. Everything was very clean, there was drinking water available, and the grounds area was so beautiful. I wish we could’ve stayed for longer visit so I hope to return in the future. Thanks for an excellent stay!

The costumer service was exelent!

Good customer service, my only suggestion would be for softer mattresses and bigger beds and to fumigate the outdoors due to mosquitoes or flying bugs specifically during late afternoons.

My experience was fantastic. We visited with my family of four and found it to be cozy and conveniently located near everything. The host provided us with contacts for local boat tours, which were amazing. The facilities are incredible, super clean, and right in front of the lake.

The villa's cozy charm and great location were overshadowed by billing issues and poor customer service. We were unexpectedly overcharged by $30 due to a currency conversion discrepancy, they gave me a quote in USD but proceeded to charge me in Quetzales. Brenda, the manager, responded to our concerns unprofessionally in a threatening tone. Additionally, the check-out process was overly meticulous, with a thorough count of every utensil before returning our deposit. This lack of transparency and hospitality has dissuaded us from returning. Caution advised for potential guests.

Excellent place to rest, amazing view.