Panama City Beach / Beachfront

The location was perfect. BUT, at check in, I noticed the person seemed to be extremely young- as if he was a kid. Then after FINALLY finding our room, my son used the toilet and it clogged with very minimal paper. It flooded the entire bathroom. I called for a plunger, towels and cleaning products in which after waiting 45 minutes for finally decided to go to the nearest DG and purchase my own stuff. When I called down to the desk to ask them what the hold up was, I was told “nobody has been there yet?” So I said not to worry and I’ll get the situation handled myself. The room was DISGUSTING. Black mold everywhere. There was a wig in one of the drawers to the dresser. Pulling the sheets back there was all different types of “hair bunnies”. The hot tub did not work. The pool and spa both were dirty, and had black mold. I was on the first floor- was given no direction on how to locate the room- when darkness hit, there was very limited lighting and had an extremely eerie feeling. Would not recommend, especially if staying with children. If you ask me, the whole place really needs to be shut down.

Part 2: I was charged a resort fee ... for what? The room had a stale odor. The place needs to be closed and remodeled. At least bring it up to code. There was no continental breakfast in lobby but rather next door. We had dinner there the night before and was not excited about returning. The tables were sticky. The waitress was in a bad mood. Took over 30 mins to get our meal. The coffee was too strong/bitter. I will NOT be returning.

The hotel is located in a great spot. However it is run down and the refrigerator didn't keep anything cool. Just ok...that's all I can say