Blue Lagoon Kosher Hotel (by Capital Coast Resort & Spa)

Amazing kitchen staff, front desk not so much

After a weeklong family holiday at the Blue Lagoon Kosher Hotel in Paphos, Cyprus, we can confidently say it exceeded expectations despite some minor frustrations. If you are seeking a Kosher, family friendly destination with plenty to offer both adults and children, it is an excellent choice. What Stands Out Exceptional Food Quality Meals at Blue Lagoon were consistently fresh, varied, and satisfying. Even with a range of dietary preferences across our group, there was always something for everyone. The standout dish was the sea bass, quite possibly the best we have ever had, delicately cooked and perfectly seasoned. Shabbat meals especially felt festive and abundant. Spotless Rooms and Public Spaces Housekeeping impressed us. Rooms were cleaned thoroughly every day, with fresh linen and towels consistently provided. The common areas, including the pools and lobby, maintained a high standard of cleanliness. Ideal for Families The hotel grounds include both indoor and outdoor pools, and the adjacent promenade offers beautiful walks with children or strollers. There was never a shortage of things to do nearby, making it a reliable pick for families looking for a relaxed yet active holiday. Logistics Made Simple Airport transfers were complimentary and Wi Fi was strong throughout the hotel. However, the shuttle service did not provide a car seat despite it being specifically requested during booking. Travellers with young children should take note. What Could Be Better Customer Service Gaps While senior staff were professional and attentive, general service was inconsistent. Interactions with some hotel employees suggested a need for improved customer service training. It is possible that local cultural differences in service expectations played a role, but compared to global hospitality standards, there is room for improvement. Communication and Special Requests Although most needs were met promptly, special requests like the car seat were overlooked. Travellers relying on specific amenities for children should double confirm all arrangements before arrival. Location and Atmosphere The hotel is ideally located for those who enjoy combining beach relaxation with a bit of exploration. The promenade is perfect for walking, running, or simply enjoying the sea breeze. The atmosphere throughout the property was relaxed and warm, ideal for groups and multigenerational families. Final Verdict Despite a few service inconsistencies, the Blue Lagoon Kosher Hotel offers excellent value, especially for Kosher observant families seeking a reliable and enjoyable beach holiday. With its superb location, outstanding food, family friendly facilities, and thoughtful amenities, it is a destination we would happily recommend with just a little extra preparation for specific needs.

Front Desk are unfriendly, one of them is always shouting and argumentative. The phone in my room is not working, TV channel is limited to five Greek channels only and no English speaking . Construction noise next to the hotel starts at 7:15 am.