Lorren A.
2 مايو 2025
Very Disappointing Stay Poor Cleanliness and Basic Service
I don’t usually leave negative reviews but I feel like other travelers should be aware of what I experienced. When I first entered my room, I was shocked to find several small cockroaches crawling on the bed not just one, but around five. I got scared and picked up the phone to call the front desk, and that’s when a larger cockroach came out from behind the phone and crawled onto the pillow. I took a video as proof.
The staff responded by transferring me to another room, which I appreciated. But the issues didn’t stop there. It was already midnight, and I needed to take a shower only to find that there were no towels in the room. I called the front desk and was given just one towel. After my shower, I realized there was no floor mat either, so the floor got completely wet. I had to call again to ask for a mat.
Overall, I cant recommend this place. The cleanliness was unacceptable, and basic amenities like towels and mats shouldn’t require repeated requests. I hope the management takes feedback like this seriously and improves their standards.
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