Bloom House Hôtel & SPA

Goede locatie vlak bij Gare du l’Est, 10 minuten lopen naar Gard du Nord. Zeer vriendelijk en service gericht personeel. De kamer met balkon heeft een prachtig uitzicht en is sfeervol ingericht met een goed bed. Twee puntjes: een paar kledinghangers en een kleine lade is aan de krappe kant voor twee personen voor meerdere dagen, helemaal als er ook zakelijke kleding gedragen moet worden. Daarnaast is er geen plek om de natte handdoek op te hangen.

環境好 房間乾淨

This was a great hotel with great service. The spa was really lovely and almost always empty when we used it. The bar was great and the waiter could make cocktails on request as well as those on the menu. The rooms are really nice and the beds comfortable. We asked to be in rooms near eachother and this was accommodated.

Room Okay, Service Needs Improvement. The location is good, and the room itself is decent. The bedroom is a bit small, but the bathroom is quite spacious, so the overall size might be larger than many other rooms in Paris. However, the water pressure was inconsistent, with the hot and cold water switching unpredictably, which was frustrating. The service was a mixed bag. When we checked in around 10 PM, the night staff was excellent—polite, thoughtful, and accommodating despite the hotel being fully booked the next day. However, the daytime receptionist was quite the opposite. I asked about the room reservation policy, and her attitude came across as impatient and dismissive, almost like I was bothering her. While I understand cultural differences and that communication in English can sometimes feel blunt, her demeanor was unnecessarily rude and unprofessional. It got worse when they informed me a room was available but at a higher price. Instead of politely explaining, the receptionist called out to me loudly (I was sitting near the lift) in a tone that felt curt and cold. At this point, I decided it wasn’t worth it. I switched to another hotel nearby with the same room rate. The difference was night and day: better location, nicer room, and impeccable service. Even though I had to pay a hefty penalty to cancel my remaining reservations at this hotel, it was worth it to avoid such poor service. When I went back to collect my luggage after switching hotels, they didn’t even acknowledge me or attempt any communication. Despite this, I still said “thank you,” but they completely ignored me. At this point, I was relieved I had made the decision to move. For the price they charge, the service and experience here simply don’t measure up. I wouldn’t recommend it.

房間垃圾桶都沒換

非常好，早餐很豐盛很好吃，設計感很足，設施很新，還有泳池和SPA