Mercure Paris 19 Philharmonie La Villette Reviews

Your haven of comfort and convenience awaits in Paris 19. L'Horloge: Perfect spot for yummy food in Paris 19 with a bonus of delicious Chinese cuisine at the nearby bar!

Not good

The hotel is very near to the Paris Philharmonic. The staffs at the reception were helpful. The facilities were new. However, the bathtub, bed sheets and pillowcases were a little dirty. Another problem was that on the day I was to check out, the cleaning staff knocked on the door at 10am asking to clean the room.

The downside is that the room was not prepared. The bed: just white sheets and 2 bunk cushions like in a simple hotel. No free toiletries. Hair found on one of the towels. Broken sink plug so the water could not drain. And the air extractor did not work. Not great value for money. Convenient location (near the metro and bus stop and the Zenith)

Great hotel! I stayed there because I had a concert at the Zenith and there is really only the park to cross on foot, and if you want to move around during the day you have the metro less than 1 minute walk away :) the staff was pleasant.

The surrounding environment of the hotel is very poor, the room facilities are aging, and the level of domestic guesthouses is

The internal facilities are old, there are blood stains on the bathroom door and wall tiles, and there is a smell in the toilet

Very clean and tidy, and very comfortable, especially the service is very good. I don’t speak English or French, but the front desk was very patient in explaining, and the service was very good. The staff I met in the elevator were very enthusiastic to communicate with each other. I was very satisfied. I will choose it first when I go to Paris next time!

Very close to the Philharmonic Hall, very convenient for concertgoers

General feeling, convenient transportation, best for business travel

Service staff is so bad

The environment is very clean

👉 Point positif : l’emplacement, vraiment idéal si vous allez dans ce quartier. Mais malheureusement, ça s’arrête là. • La chambre : ambiance lugubre, déco vétuste qui rappelle plus une chambre mortuaire qu’une chambre d’hôtel. Moquette fatiguée, mobilier ancien, et lit annoncé “2 personnes” alors qu’il s’agissait en réalité d’un petit lit double, totalement insuffisant pour deux adultes. Matelas dur comme de la pierre. • Propreté : cheveux retrouvés dans la salle de bain et la douche, serviettes tachées. • Confort : pas de clim, odeur désagréable de remontée d’égouts, frigo HS avec seulement une bouteille d’eau. • Sécurité : parking totalement ouvert, aucune sécurité. • Rapport qualité/prix : clairement décevant. Le prix payé ne correspond absolument pas au service rendu. 👉 Seul vrai point positif en dehors de l’emplacement : le personnel du petit-déjeuner, très accueillant et irréprochable. En résumé : expérience très décevante. Je ne recommande pas du tout, surtout à ce tarif.