Hôtel Vic Eiffel

Travelling for a conference and stayed in the hotel for 5 nights in total. The hotel’s location is great, just opposite to the metro station, with walking distance to my conference venue. The staff were friendly and polite, my special thanks to Vincent who’s helpful and supportive! Room was spotless clean— their staff cleaned the room everyday. Overall great experience.

Stayed here for 3 nights and we couldn’t fault it! So close to the metro and walking distance to the Eiffel Tower and plenty of places to eat and drink round about! Staff were so friendly and helpful and they couldn’t do enough for you! Rooms were clean and bed was comfy! Will definitely be coming back next time we visit Paris!

I was truly shocked by the lack of empathy and flexibility this hotel showed during an incredibly stressful situation. Due to a major airline strike, our flight was cancelled just hours before departure — something completely outside of our control. We immediately contacted the hotel to explain the situation and request a refund or at least a credit. Despite providing documentation and a clear, valid reason for the cancellation, they refused to work with us in any way. we were charged over 400 US for one night because they said even though it’s a strike, they don’t care. It became very clear that they prioritize money over basic decency or understanding. In an industry that should be built on hospitality and care, this response was both disappointing and revealing. Travel disruptions happen — how a business handles them shows their true values. I won’t be booking here again, and I would caution other travelers: if anything unexpected happens, don’t count on this hotel to do what’s right.