Parc Hotel

I had the worst stay in Parc Hotel Paris in the end of Februrary 2025. I had booked my room on their website which was a mistake - I should have used a booking platform so I take responsibility of my naivete. First of all, welcome back to the nineties. This place has not seen any remodeling this century. You've got nasty carpets and sticky dirty wallpapers (I will leave it to your imagination). Moldy bathroom ceiling and paper thin walls. Yes, you can hear your next door neighbor moaning as they are copulating so it sounds like someone is in your bed. Luckily he was a one minute man so it was a brief annoyance. Since I was wide awake I DID FIND SOMEONE IN MY BED! .......It was a bedbug. How disgusting! I have heard stories of Parisian hotels but again, I have been very naive at this point. So, now I definitely cannot fall asleep so I catch the poor bedbug and I take it to the reception. I tell the receptionist that it is unacceptable and I need to change my room. He didn't strike me as the most sharpest tool in the shed so he mumbled something unintelligible and said they are fully booked. I asked to find me an alternative (e.g. a room in a different hotel) but he was unresponsive. Finally I hand him the bed bug in a tissue and say I can not possibly stay there. He looks at the bug, squashes it and says "It's not bug". ***?! Are you freaking serious? He did not apologize nor offer any sort good customer service. Just went back to staring his computer screen and did not engage in the conversation any further. This is the worst encounter I have had anywhere. So, after a sleepless night with a light on I see more of the bed bugs but what's the point of bringing this up if "it's not bug", right? I book myself a different hotel and in the morning I will go and check myself out. The lady at the reception had professional attitude and apologized. We discussed me leaving the hotel and getting a refund for the nights I did not intend to stay for. I asked to be refunded right away but she claimed she is just a mere worker and only her manager (who is out of town, of course) could do it. Naturally I was supposed to e-mail the hotel to get the refund as there was no other way. She confirmed me the amount which I were to get back and said that the refund normally takes three days. GUESS WHAT?! It took a LOT OF E-MAILING and A LOT OF TIME and NERVES. I never got the amount I was promised (received about 40 eur less than promised) and it took me more than a month to get my money back. So, in a nutshell: don't ever give this hotel your business unless you hate yourself. Worst place ever!

48 hs antes de llegar y estando en Barcelona de este hotel nos avisaron que no nos podían alojar, teniendo todo pago y reservado con 30 días de anticipación, al día de hoy no nos devolvieron el dinero de la reserva, averiguando lo hicieron con otras personas. No lo recomiendo para nada, son turbios.

Le personnel est sympathique et compétent. L'hôtel est agréable, bien équipé et petit (4 chambres par étage). Il n'y a donc pas beaucoup de monde, c'est calme. Il est à l'écart du grand boulevard. Parfait pour décompresser après une dure journée dans Paris. J'ai bien aimé la déco qui a été refaite et ne correspond plus aux photos sur trip advisor. Je recommande

Bon Hôtel près de Métro Porte d'Orléans Bon Hôtel près de Porte d'Orléans bien situé à coté de cette station de métro sur ligne 4 : pratique nuits très calmes, ce qui n'est pas toujours le cas.

Didn't like it

Très bien placé, confortable, personnel très agréable