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We enjoyed our stay at the Fairfield Inn & Suites Kelowna. Staff were friendly, swimming pool and slide were great for our 9 year old, free breakfast was fantastic! My only complaint would be that I booked a room with a king size bed saying it sleeps 4 (2 adults and 2 children), so I assumed there would be a pull out couch. There was only one king bed. So my toddler slept in her playpen that we brought along and my 9 year old had to sleep on the floor. I’m not really sure how one bed means you can sleep 4 people?  But we made it work and our stay was great besides that issue.

The front desk staff were exceptionally friendly and welcoming. The on-site restaurant is truly a hidden gem—both the food and drinks were outstanding. The only issue I encountered was with the air conditioning in the room. It was quite noisy, so I turned it off before bed to get a better night’s sleep. However, I woke up early in the morning to find it had turned itself back on and the room temperature had dropped to 18°C which was uncomfortably cold. I mentioned this to the front desk during check-out and the staff member sincerely apologized and assured me they would look into it. I appreciated the way the situation was handled. And the other thing is the room is a bit overpriced.

Hotel is a good value The new tubs are so slippery I’m surprised that there have not been several accidents no mats on the tubs but was surprised to see a sign on front offering a mat if requested -that’s a safety issue to me