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I very much liked my stay here, the room was clean and peaceful, the bed was very comfortable, the bathroom had everything I needed, and the hotel location was good as it was near Dingsheng Plaza and also along a north-south main road that many major routes in the city travel on. The front desk staff spoke no English, and I only speak very basic Mandarin, but they were able to still fully assist me and help me check in and check out, especially Yun Zhan (云湛), who explained everything with hand gestures and simple words and demonstrated how to do some things too. Thank you very much! This was the first time I stayed at an Atour hotel but I was impressed and would definitely stay here or at another Atour hotel again. There was also free laundry but I did not know how to use it and it was outside the room and down a busy elevator so I never tried it in the end. :D There are very few negatives and most of them are not fixable. One is that I did not like that the toilet was in another room from the bathroom, as I use all of them together and so I had to go back and forth between the two rooms a lot. A second that can be negative for some people is that there was a lot of honking from vehicles, 24 hours a day. However, I actually liked this because the sound was muted, so there was a ”far away busy city” vibe that made me happy. Lastly, the free night time porridge was very watery and not nice at all when I tried it.

The counter service is best. i) When we arrived at this hotel, the lady receiptionist gave a warm welcome and ask us to leave a contact number becuase if we left behind somethings, she can called us immediately when checking out. We are Malaysians and do not have the China telephone number, instead i gave my Wechat contact to her for easy communication. The second day while we are on the train from Zhanjiang West to Haikou, we received a message from the receiptionist saying that one package of souvenir was left behind. She done all the trouble to pack nicely the souvenir and looking for the fastest courier service to our hotel in Haikou as we will be leaving China in two days. Thank you lady, your service is the best and we have received the package the night before departure. Although the souvenir is not costly, but your service warm our heart. We wish your hotel be proseprous in the near future. ii) On the day of arrival, we went to the next street to have late lunch and sudden rain came. The lady receiptionist offer to send umbralla to us. iii) During check out, she assisted us to book transport to the train station. The hotel room is not big but it is nicely set up. There are plenty of foods outlets along the street and at night the place is busy with many food stalls/hawkers just infront of the hotel.