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Everyone we interacted with was fantastic- bar staff, valets, front desk. Best place to stay if you are visiting the convention center- the skybridge is not temperature regulated but still super convenient for traffic related reasons. The food was great and took virtually no time at all to prepare if you called down and ordered. I don't believe there was room service. There was water in the lobby and microwaves on the first floor around the corner from the elevator but not within the room.

The hotel and room is clean but a little bit dated. Free coffee is offered in the lobby in the morning, and there is also a keurig coffee machine and free capsules in the room. The room is old but comfortable to live in. Just that it is near the airport, a perk itself, but also comes with shortcomings that it may be quite noisy when planes take off.