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Although I was there due to a family emergency, my stay at the Best Western was satisfactory. The staff was kind, attentive, and made a difficult time a bit easier — truly appreciated. Will stay brook again.

This hotel was amazing! The location was perfect for our family to access after the events we had planned this weekend! Close to food, gas and stores. The pool looked amazing! The checkin staff were nice and courteous as well. This will definitely be my family’s first choice when staying in Madison.

Almost everything about the stay was nice and clean. Only downfall was that I had to take a cold shower when I arrived. Water would not warm up. Talk to the morning manger and he apologized profusely and was so kind about it.

Love this hotel! We have stayed on this property many times over the years during our annual Black Friday shopping weekend. We have always found this hotel to be very quiet and clean, with comfortable beds, updated bathrooms, a warm and welcoming entrance and an incredibly friendly and helpful front-desk staff (Thanks Lucy!) Convenient location close to great shopping and many dining options— Great value, highly recommend!