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Good location, good service but breakfast buffet not ready...got breakfast box instead.....

Lock of room 513 got problem but no one knows about it and housekeeping service need to be improved

First off, I'd like to give a shout-out to the night shift front desk person Tony. He was very courteous and thoughtful in helping me on my arrival day (12 midnight) and assisted with all my needs. Thank you Tony for your efforts! For the hotel in general, it seems the place is understaffed but I believe that is how other hotels operate nowadays post COVID. The location is great and is right in the middle of where I want to be north and south of Bay Area. Many rental car locations nearby so I was able to get to one within 10 mins radius. For the room, I stayed in the king bedroom pool side with patio. The bed was very comfortable and clean. However, the downside was that the connecting room doors were paper thin, and the gap between the door and the floor was more than an inch high, so I could pretty much hear every word the person was saying in the other room. They need to fix that or else guests really don't have any privacy at all. I apologize to the couple in the room next to me because I was on a call at 3am in the morning and didn't realize I had woken them up until they started talking and I knew how bad the sound isolation was. After that, whether it was day or night time, I had to resort to whispering all my conversations because I knew people could hear me in the other rooms.

早飯就是美式簡餐，喜歡，大堂咖啡餅乾茶一直供應，非常大氣，巧克力椰子餅乾真的好吃。 房間舒適，適合家庭使用，微波爐，冰箱餐具鍋具一應具有。推薦，價格也是合理的。

Hotel is okay. The elevator was broken when we came. And the alternative elevator couldn’t take us to our floor. So we had to climb the stairs with the suitcases. Luckily our room is only in 2nd floor. Location is good, cupertino is close to San Francisco if you wanna do a quick trip