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Clean and comfortable hotel. Room was spacious. Conveniently located close to the Westfield Southcenter Mall and few other shops and food venues. A complimentary airport shuttle is available from 4am until midnight. Upon checking in, I was told that my payment wasn’t completed, while this was done and confirmed few weeks before arrival already. Even though I showed my confirmation in the Trip.com app, they couldn’t accommodate me straight away. Luckily Trip.com has a 24/7 help centre and they were able to help me sort out the situation immediately and accordingly. For this, I thank Trip.com and their representatives. The lady at the desk told me she gave me a nice room, because of the inconvenience. I never asked for this, but it also turned out the room was nothing else than what I had already booked. The fitness is small, but has quiet the necessary equipment for a good workout. Very pricey for what you get, but since all accommodations are like this nowadays, I did not count this in my review. I would stay again, but only after confirming my booking.

Facilities are older but in decent and clean condition. Free coffee at lobby is very much appreciated. Staffs are friendly and helpful.

空間很大，很不錯。邊上就有711，挺方便的。it is a good choice for business trip

El ascensor estaba mal y todo el tiempo nos tocó usar las escaleras al 3 piso