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Great, comfortable, spacious room and bathroom. Plenty of amenities. Breakfast was fantastic. Great selection.

I recently stayed at this Best Western and had a mixed experience. While the staff was friendly, there were quite a few issues that impacted my stay. Firstly, the breakfast area was under renovation, and unfortunately, the appliances were not working, which meant that the eggs, sausage, and potatoes were cold. The area was also quite hot and crowded. In the room, I encountered several maintenance issues: the door opener was broken, the internet was slow, the bathroom vent was not working, and the coffee machine was leaking and dripping on the floor. I did inform the reception, but the response was not prompt. Overall, while the location was convenient, the condition of the facilities definitely needs some attention.

一切都很好，符合期待。唯一缺點就是空調聲有些大。

Pros: Rooms were very clean, breakfast was excellent and service was great Cons: Pool was closed upon arrival, we were not notified but thanks to Trip.com we got some help

The staff was super friendly and accommodating. I got there a little early and they let me check in about 30 minutes prior to the 4 o’clock check-in. The room was super clean and the hotel was pretty quiet for the most part. The hotel is right on the Cape fear River and has a very pretty outdoor area with a pool and fire pits and seating. It was windy and cold when we were there so we didn’t have the opportunity to use that stuff. I also used the workout room, which was pretty good. It had five treadmills and two bikes. It wasn’t very big, but it was clean and did the trick. They had a great little coffee shop on the lobby floor that had delicious coffee and the lobby was super warm where I could sit and chat with my business colleague. It’s also located right in old town and it’s super cute and lots of restaurants bars and ice cream shops to walk to

Front Desk team was very welcoming and accommodating to my room-change request. The breakfast setup was kept clean and organized. I loved the cookies offered at the front desk.