Bhutan Spirit Sanctuary

The worst customer service arrogant and so unresponsive unprofessional. Was referring a whole bunch of clients called them 10 times. No call back or response. And such arrogant staff. The booking process is so bad/ they seem so uninterested. And do not respect or respond to clients queries.

What a lovely experience from the moment we walked through the door. It is a wonderful all inclusive resort. Once you are there you are captivated by the beautiful serene setting both inside and out. The services are extensive and included in the package making the stay exceptional. The spa offerings, pool and gym are lovely. The staff is outstanding, very welcoming and always have a smile.

Bhutan Spirit Sanctuary was our third hotel in Bhutan (after Como Punakha and Six Senses Thimphu) and our favourite experience overall. The welcoming journey was unique and provided a real 'sense of place.' The rooms are spacious and have all that you need, including a stunning view towards a local monastery from your balcony or terrace. Throughout, service was warm and friendly, and we truly felt to be guests, rather than customers of the hotel. Food was good, with the Bhutanese feasts being excellent and carefully tailored to our difficult dietary requirements. We also enjoyed the local Bhutanese wine, which is included in the room tariff. The cuisine tends towards simple vs pretentious, but was overall the best (for us, and it is a matter of taste) of the three hotels we stayed in. The arrival consultation with the Bhutanese doctor was very interesting and he was happy to discuss differences vs Western medicine (as European doctors). The daily included treatment is a great concept and the hotel is flexible to let you postpone your day-of-arrival treatment to another day to have 2 if you wish. The spa concept is more towards health than wellness - there is little ceremony (e.g., no welcome tea or foot bath) and perhaps the experience could overall be enhanced by starting or finishing in the tea lounge, rather than the spa reception. I am sure this would be available on request, but we didn't think of it until afterwards. An aspect that is perhaps often overlooked is how hotels treat the tour guides and drivers - our guide had never been to the hotel but was delighted to be offered tea straight away and our packed lunches were provided big enough for 4 (to include the driver and guide). We will definitely return to the Spirit Sanctuary - it is close to the airport so suitable for a shorter trip to Bhutan, or to use as a stopover en route to the central or Eastern areas. 100% recommended, and great value overall.

Gourmet dining, daily treatments in a luxurious spa, stunning accommodations, attentive and friendly service from each and every team member, and the desire to provide the most relaxing, memorable and extraordinary Bhutan adventure, Bhutan Spirit Sanctuary is a once in a lifetime experience. Whether it be a delicious picnic basket lunch for your Tigers Nest hike, arranging a visit to the local monastery for daily prayers, archery lessons or a Bhutanese cooking class, or coordinating a perfect day with your existing guides, the Sanctuary knows how to create the perfect Bhutanese holiday. Absolutely love the Sanctuary and can’t wait to return. Truly some of the most friendly and helpful people you will ever encounter.

An incredible place to stay in Bhutan if you’re seeking a luxurious and authentic experience. The hotel offers exceptional food and top-notch spa treatments, perfect for relaxation. The team is outstanding, and you can truly feel their dedication to making your stay unforgettable.

This place is absolutely magical! We were traveling in several cities in Bhutan and we ended up staying for our last two nights in Paro. This hotel is about 15/20 minutes away from the international airport and is the perfect way to end your trip to Bhutan. It is all inclusive, amazing food, great local wines, and incredible wellness treatments. The views are breathtaking and the indoor pool is a very relaxing spot. On top of all that, the service is phenomenal— my highest compliments to the entire staff. Thank you Ps. Don’t get worried by the bumpy road up to the hotel’s location. As my tour guide said, “It’s like a free massage!”