هوم2 سويتس باي هيلتون هيوستن باسادينا

They say nothing is perfect, but this hotel came close! We received a friendly greeting upon entering the lobby, the check-in process was effortless, and although they didn’t have adjoining rooms they ensured that the second room was mere feet away. They allowed us to check-in a bit early into one room and called within 30 mins to inform us that the second room was ready.  They also provided the cooktops so that we could make hot meals for our families. Everyone we encountered was very accommodating from the breakfast staff to housekeeping. Hot breakfast was a plus. The only drawback was that the ice machine was inoperable on our floor so we had to venture down to the first floor to retrieve ice.  The rooms were clean, modern, large and definitely accommodated a family of 5 (2 rooms for total of 10 guests). Many restaurants and plenty of shopping is minutes away, but nothing that shares the same street as the hotel although there is a McDonald’s across the highway inside a gas station. I think not being surrounded by eateries helped navigate entering and exiting the parking lot. Total consensus is we will return soon!

Practically no amenities for such an isolated property. Worm out mattress and furniture gave me the impression this room would not have passed a swab test. Would never stay there again.

Modern, nice lobby with plenty seating, nice outdoor area with plenty seating. Nice for a group visit. Breakfast free with breakfast sandwich, cereal, juices, make your own waffle, coffee, tee, and enough to get your day started. We didn’t use the pool or gym. Comfortable bed and nice soft linens and towels. Expensive bath products - “zero%” brand shower gel, hand cream, shampoo, conditioner. The kitchen has a full size fridge and enough kitchen items for 4-6 people. We had a minor problem the day before we checked out. It seemed like the cleaning person forgot to empty our trash cans and refill the coffee/tea items. Not sure if we will stay there again, mainly because it is in an industrial area - no scenery, a gas station in walking distance but everything else you need to drive to.