SHORE_Staycation

The house is clean but it smelt bad - like a cigarette smoke. The air-conditioning unit and the heater in the shower were functioning well. However, as guests, we expected that the host would help us in our needs especially with pool access. To be able to swim in the pool, we need to buy a ticket but the staff at the payment center did not give us because according to her, there is an existing balance under the host's unit. So we were affected, and instead of solving this, the host became unresponsive despite messaging her on trip.com chat, Whatspp and on her number. I felt pity for my niece who was not able to enjoy the playground and the pool. Terrible service.

Highly recommend.🫶🤗 The room was clean, spacious, and well-maintained, with all the amenities I needed for a comfortable and relaxing stay. I especially appreciated the cozy bed and quiet environment—perfect for a restful night.

Excellent , room very comfortable