مستخدم نزيل
5 يناير 2025
Staff were really attentive, excellent at communicating and really keen to help. Food was buffet starter and then menu choices for main - this is limited if you are a vegetarian/vegan, but they do have a couple of options. Sleep quality depends on the guests sharing the hotel with you (as at times we could hear guests above/in the corridor above), but staff seem keen to solve any sound proofing issues they can. You do need to book the spa in the morning for later on that day, and make sure to ask Reception if there are times for over-16s only. Location was fantastic, right next to Valbiolo lift and only a 5 min walk to the main slope and town, plus 2 mins to ski hire. Overall, great stay made brilliant by Luca the barman, who is very knowledgeable, hardworking, friendly and has excellent command of 3 languages.
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