SpringHill Suites State College

The staff is exceptionally friendly and accommodating, providing exceptional service. Guests appreciate the clean, spacious rooms and convenient location near the college area. Complimentary hot breakfast is also highly praised.

Stayed here for 3 nights with a sports team playing over at the college. The hotel is located right off 99 with easy access and plenty of parking. It is within a cluster of “Williamsburg Style” hotels by Marriott, Hilton, & IHG. I cannot comment on the breakfast as I do not join in hotel breakfasts. The exterior and lobby are very appealing. The downside is that the rooms do need to be updated. They are very typical old style Springhill. The good news is that they have started a renovation of the rooms on the 4th floor. Unfortunately, my room is on the end of the 1st floor and I can hear the work going on all day long as I hang out in my room (while the team is at the school). The continual hammering and pounding is quite annoying. My advice is to choose a different property within this same immediate area, and when traveling back this way after the renovation is complete, rest assured that it will be a great choice at that time!

The hotel ammenities were great. Room was ready, bed comfortable. Our problem was unruley guests that desk staff either refused to or were unable to handle appropriately. A group of (sounded like 4-8 couples having a great time, and being quite loud, with the door open. Noise started around 8:30 or 9:00, I wrongly convinced myself 'they'll quiet down at 10 or so' ... then said the same thing for 11:00 ... and again for midnight. They were like the ever-ready rabbit 'kept on going'. 12:15 we called the desk and the clerk kind of laughed ... "yeah, you're not the first call we've received". And added something to the effect of addressing it if they got one more call, then he would notify the manager .... 12:45 I had waited long enough ... called the national toll free reservation line. She asked me if I'd hold while she called the desk directly, which I did. After holding for 3 or 4 minutes, the noise stopped, the partiers said good night and the party broke up. A BIG THANK YOU TO THE NATIONAL RESERVATION CLERK. She then gave us 5,000 bonus points on our bonvoy account - which is apprecited, but we don't travel that often, and have no idea how to redeem them. When checking out the next morning and being asked how our stay was .... I told her (a different clerk than was on when we called). She basically said "yeah, that group (a youth hockey team in town for a tournament) come every year and it's always the same thing". I told her about the call to national, and the points ... but added the points are pretty meaningless to us and I felt we should receive at least a 50% discount since we only got 50% of the sleep we expected. We also did not have time for the complimentary breakfast (as we decided to sleep later than we had intended). We had driven for 5+ hours in rain and tire splash and were expecting to finish our trip in the same conditions for another 4 hours - a good night of rest was really anticipated, but not a reality. She said she would check with the manager about giving a credit for our stay. Bottom line: I RECOMMEND NOT BOOKING A STAY AT THIS HOTEL BETWEEN CHRISTMAS AND NEW YEAR'S, at least not before confirming that the youth hockey team from the Philadelphia area won't be there.