Royal Garden Beach Hotel

Nice large hotel with good food and a lot space for chilling out on the beach or next.to swiming pool. Hotel all staff nice and friendly.

Otel gerçekten çok iyi bir deneyim sundu. Özellikle çocuklar için mini club etkinlikleri ve mini club çalışanları çok ilgililerdi. Özellikle mini clubda Aylin Hanim ve Rano Hanim onlara çok teşekkür etmek istiyorum

Ich war Ende August im Royal Garten Beach Hotel und hatte eine sehr schöne Zeit. Die ganzen negativen Bewertungen kann ich nicht verstehen. Beim Check-in wurde ich freundlich empfangen und habe sofort mein Zimmer bekommen. Dieses war, wie gebucht, im Premiumgebäude mit Blick auf den Pool. Das Zimmer war ausreichend groß und bestand aus einem Doppelbett sowie einem Einzelbett. Die Minibar wurde täglich mit Softränken, Eistee und Wasser gefüllt. Zudem gab es einen Wasserkocher auf dem Zimmer sowie Kaffee und Tee. WLAN war in der gesamten Anlage inklusive. Essen konnte man entweder im Restaurant im Premiumgebäude oder im Hauptgebäude. Ich habe das Premium bevorzugt, weil es dort ruhiger war. Geschmacklich und von der Auswahl her war das Essen sehr gut und abwechslungsreich. Auch kann ich nicht bestätigen dass es kalt war. Ansonsten gibt es tagsüber noch 2 Snackbars (Pool und Strand). Mit dem Animationsteam hatte ich jeden Tag viel Spass. Neben Dart, Volleyball, Boccia und  Wassergeymnastik gab es auch viele andere Aktivitäten. Die Abendunterhaltung war auch sehr gut. Ein Lob geht an den Service des gesamten Hotels. Trotz der hohen Temperaturen waren alle sehr freundlich und hilfsbereit und immer auf Zack. Manchmal dauerte es etwas länger, bis man seine Getränke bekam. Aber wer im Urlaub keine Geduld hat, dem kann man nicht helfen. Auf Wunsch bekam man neben den landestypischen Getränken auch importierte Alkoholika. Man muss einfach nur freundlich nachfragen 😉. Was ich persönlich gut fand ist die Reaktion des Hotels auf das Liegen reservieren. Die Gästebetreuung hat am Morgen Aufkleber verteilt, auf dem die Ankunftszeit stand. Wenn nach 1 Stunde Niemand auf der Liege war, wurden die Handtücher eingesammelt. So hatte jeder Gast die Möglichkeit, eine freie Liege zu bekommen. Abschließend möchte ich noch erwähnen, dass die gesamte Anlage sehr sauber und gepflegt ist. An jeder Ecke wird geputzt und nach dem Rechten geschaut. Auch die Gärtner sind jeden Tag im Dauereinsatz.  Und wenn es doch mal Fragen oder Probleme gibt, kann man sich vertrauensvoll an die Gästebetreuung wenden, die sehr nett und hilfsbereit ist. Dieses war nicht der letzte Urlaub im Royal Garden Beach Hotel. Ich werde bestimmt noch einmal wiederkommen 👍.

Very disappointing stay. The hotel was not clean, the furniture was old, and the food was tasteless. Overall, we were unhappy with the resort and would never return.

Well, where do I start with this? Firstly the good bits I suppose; Good points:…… Leaving to go home. Private transfer to/from the airport were great. APH parking through the RAC was great. Mother in law looking after the cat was great. The bad points:…… Hotel rooms are a dump and falling apart we paid for premium rooms they're far from it. Toilet wonky on the wall, wallpaper peeling of the walls and stank of damp. Beds may as well have been made from poured concrete. Old razor was left in the shower when we got there so was missed when cleaning. Food is always… and I do mean always cold. Staff are rude. My wife waited 45 minutes for pizza as others were dumping turkish Lire into the pizza makers hand to jump the que and they only make 6-8 pizzas at a time, and when the que is 10 deep you have to wait longer. Kids Club is all extra money unless, it's colouring that's free. DO NOT PUT MONEY IN THE TIP BOX  IN THE ANGELS BAR THEY DO NOT GET IT. The girls behind the bar told me they don't get it and it's locked at the bottom so their tip I left they have no access to. We saw a family in the main pool grab their little girl hold her over the overflow water recirculation grates and had her urinate onto it in front of everyone including the life guard, who did nothing. No entertainment what so ever on a Sunday, but they have a mix CD playing over and over that's badly mixed……you'll  love it. People phoning room to room drunk at night so we unplugged the phone it's a joke. Drunk Russians banging on the door so drunk they couldn't remember which room they were staying in so tried to force their way into ours. Everything and I do mean everything is tip tip tip tip tip tip TIP. Of your kids aren't paying at the same rate as the Russians or Germans they won't get decent service or no service at all. Kids Club lady as soon as she found out we were British she wouldn't talk to us again and walked off. Toilets by main swimming pools absolutely stink they're a mess and no toilet paper. All the Russians will jump the que to be served drinks at the pool bar, again they pay for that. The ONLY time someone was nice was on the jeep safari we went on and I tipped the guy 1000TL just because he didn't ask me the only one on the whole trip. Be careful of the submerged rocks in the sea you will hurt yourself, I'm a diver so know how to get in and out of the sea, there's no signs to say they're there you just walk into them and they only a meter or 2 off the shore so be careful. Don't go to the shop directly opposite main reception  he's a rip off tried to charge me £18 for 8 cans of soda after the hotel forgot to restock our fridge. If you have Crocs hide them, people actively go round and swap fakes for real ones. The wife and boy nearly had theirs taken twice. Regardless of what the hotel management come back and say,this is our experience of the hotel over the course of our 10 day stay. They will of course try to contradic

Royal Garden havuz barda çalisan barmen Müslüm,barmen Umut,barmen Mehmet ve şefleri gamze hanıma ilgi ve alakaları için çok teşekkür ederiz.Otelden yiyecek ve içeceklerden memnun kaldık .Tek sıkıntı ailem için denizin çok dalgalı ve taşlı olmasiydi .