لا كينتا إن آند سويتس باي ويندام بيرلاند - هوستون ساوث

Great location. Love the location. Hotel halls and elevator are very hot and not well ventilated. Rooms are good.

While I did appreciate the room upgrade that the front desk person gave me, she later stopped me in the lobby to tell me that there was a $25 pet fee per pet per night. Nowhere on the website did I see this stated, neither under policies or amenities areas and nowhere was there printed documentation provided that stated this policy. Being a platinum rewards member she did discount the fee to $20 per night per pet but I still received no documents to this affect. Since the front desk personnel also maintained the breakfast buffet, the buffet was lacking in food being replenished and cleanliness while the guests checking out had to wait for the staff to return from the breakfast buffet duties.

The rooms carry odor, house keeping not detailed, lady at the front desk not welcoming. I did not enjoy my stay.

No Disappointment The staff was very friendly, professional and helpful. The appearance and conditions were pristine. I was really surprised and appreciated the breakfast variety. Will recommend others to stay

I was given stinking room and bath room flush was not working at all. I have complained in the reception and they were trying to convince me to upgrade the room to King, where someone has to sleep in couch. Also they mentioned that they don't have queen beds rooms available to move me from stinking room to new one. Later they have immediately gave new room when we strongly opposed to take king bed room. They have provided only one bath soap and only 3 towels when we book the room for 4 guests. Seems we have to ask for all the required things.

Insufficient room insulation. High ceilings were great space between rooms but there must have been elephants in the room above mine who were tramping back and forth continuously until 11:30 p.m. and began at 5:00 a.m.