Ke Rensia Private Pool Villas Gili Air

Wir haben den Aufenthalt nach einer Nacht abgebrochen und die Unterkunft gewechselt. Beschreibung und Fotos des Anbieters stimmen nicht mit den Gegebenheiten vor Ort überein. Es gibt keinen nutzbaren Aussenpool. Das Restaurant gab es auch nicht. Die Küche ist sehr schmutzig. Für das Frühstück haben sie zwei Stunden gebraucht und der Cappuccino war heisses Wasser mit Milch, untrinkbar. Der Pool beim Zimmer ist eher eine 2m Badewanne umgeben von Betonmauern auf engstem Raum, man kommt sich vor wie in einem Käfig bei 30 Grad und hoher Luftfeuchtigkeit ohne ein Lüftchen Wind. Sobald man auf die Straße geht ist es erstmal sehr staubig und schmutzig und vermüllt bis man zu den anderen Straßen kommt. Die Ausstattung ist sehr in die Jahre gekommen und alt. Die Dusche tröpfelt nur ohne richtiges Wasser, entweder fehlender Druck oder komplett verkalkt. Es gab Ungeziefer und Schmutzränder im Bad. Von wegen Villa, es ist eine Absteige. Auch die Zusage des Personals, nach Abbruch, dass sie uns wegen Erstattung der Kosten per WhatsApp nachträglich kontaktieren, ist bis heute nicht erfolgt. Wir waren heilfroh, dass wir kurzfristig eine richtige Villa mit privatem Pool auf der Insel gefunden hatten. Wir raten dringend von der Buchung dieses Hotels ab, auch nicht für die Hälfte des Preises.

A clean, calm, and comfortable oasis at the island’s center — my five days here were thoroughly enjoyable.

The villas are quite nice and it’s a decent place to stay for a couple of nights. Breakfast is pretty good, the dumplings are much better. There are no mosquito nets or repellents so be prepared to buy some, as they WILL get in (the bathroom is especially vulnerable as it is open-air. The staff are very friendly and helpful. The reception area is full of flies, so they need to invest in a fly trap. The mosque is very close by and it will wake you during the night, at least once or twice. Invest in earplugs and use their fountain outside to help drown out the noise (helps but isn’t sufficient to keep you from waking during prayer times). Location wise it’s fine. The island is very small so it’s easy to get around. They don’t offer bikes but walking everywhere is easy (but beware the horse and carts and children / toddlers on electric scooters). Overall it’s fine but if you’re there for more than a day or two I’d suggest looking elsewhere as there’s no option to chill at the hotel (no pool etc) and the Gili Air beaches are pretty bad.

We had the family room (2 bedroom) due to availability even though we were just 2 people. it was vastly better than the 1 bed that we’d saw next door as it had a huge outdoor area - for breakfast, lounging undercover if too hot in the sun or to avoid rain. The plunge pool and seating area was a great hideaway for relaxing and enjoying the sun. Location is perfect, a short walk from all bars and beaches. We walked from the boat ramp rather than using the poor horses. It was short enough to carry a bag and wheel a suitcase (roads are sealed). We did the boat trips around the different island and were glad we chose Gili A - had the right mix of beach bars and food without the nightclub feel to places on Gili T. And was easy to avoid any of that scene if you do want just a peaceful getaway. Breakfast was included with a fresh juice and main course, and was really good. Drinking water was topped up regularly. The staff were super friendly and helpful.

We booked Ke rensia villas for part of our honeymoon. Before we arrived, we messaged via *********** to ask if it was ok if we checked in at 12pm as that's when our boat was arriving. The owners responded and said yes, that would be fine. We arrived after a very long journey on an extremely hot day. Both of us were pouring with sweat after finally reaching the hotel with very heavy bags. When we arrived we were told our room wasn't ready and wouldn't be for another 2 hours. We were told 'you can walk around for 2 hours and come back'. When we insisted we had already arranged an early check in, the female member of staff who works on the desk was extremely rude to us and shrugged her shoulders and said 'that's just our check in time'. Eventually we were seated in the restaurant, Lockdown Kitchen and the staff said they would get a villa ready for us. When we were finally shown the villa, we were really disappointed. It was dirty, with a filthy breakfast bar area and there were several dead insect stains on the walls and a dead, squashed cockroach on the floor. The bedroom was extremely dark and dingy too, with a very hard bed. It was definitely not the romantic villa in the photos. To make matters worse, the location of the villa meant that ants, flies, enormous spiders and other flying creatures constantly came into the kitchen area and then also into our bedroom. On several occasions we had to call the front desk to have very large spiders removed from our villa because they kept ending up in our bedroom. It was really difficult to relax and go to sleep at night when we were worried about huge spiders coming under the large gap under the door and into our bedroom. On the first night some of the electrics in the villa complex also went out which meant our garden lights stopped working and we couldn't sit by our pool in the evenings. This still wasn't fixed when we checked out. Breakfast was average. I tried two coffees while we were here, both of which were abysmal and had to be thrown away. The banana pancakes I had were passable. You also couldn't close or lock the bathroom door from the inside which meant there wasn't much privacy going to the bathroom. Overall this was an extremely disappointing stay. The only plus point for this hotel was the lovely male staff members who were really friendly and helpful. However we would definitely not stay here again when we return to Gili Air and will not be recommending this hotel. This stay nearly ruined our honeymoon and we desperately wished we had booked somewhere else. In conclusion, the female member of staff here needs some customer training and if you like clean places and you aren't a fan of insects you definitely shouldn't book here.

After concluding and agreeing a free collaboration in exchange for photographic and video material (all demonstrable on my official channels) today by email the owner Mr. Beh has decided to cancel our agreement (closed in December). He deemed my reply email "unprofessional" when I only stated and reiterated what had already been agreed months ago. I am not a freeloader but a professional with demonstrable work and references (even international ones!). Ben's behavior took me by surprise especially since I was just about to board the plane when he told me this. Dear Mr. Ben is a despicable and SHAMEFUL being. I don't think everyone in Lithuania is used to this! Shame on you. I HAVE ALL THE EXCHANGE OF OUR EMAILS so it's useless for me to answer below thinking you’re also right! VOMITABLE