La Quinta Inn by Wyndham Pensacola

I don’t recommend this hotel! I told the staff at 8:30am that the shower/ tub wasn’t draining properly. The lady told me that maintenance would get there around 10:30 and she would have them look at it. Well we get back to the hotel later that night after being ALL DAY! I go to take a shower, the tub still wasn’t working properly. I went the desk again , I asked the lady has anyone been to the room to check out my shower. The lady said she wasn’t aware of any draining problem. I said well how do I suppose to shower. She kept saying ma’am I don’t have any room available right now to move you! I said again how do I suppose to the shower? I’m not standing in there like that!! She turned around and started talking in her language with two other people. She turned back around and said I have a room that you can shower in only. At that point I didn’t care I was tired and ready to go to bed. My husband and I got our stuff and went to the other room. It was nicer than our room. We showered and my husband got out before me. He left the bathroom and went to into the room. My husband show a big mold spot on top of the ceiling ( clearly that’s why they didn’t move us to that room).

Lip Stick on a Pig! We’ve stayed at many many La Quinta Inn’s over the years and I can’t believe that Wyndham would want to put their name on this property. They really tried hard to renovate this hotel but it’s hard to put lip stick on a pig. The bathroom was shameful, with mold and mildew in one corner, drywall not painted correctly, openings on some of the drywall and the trim on the bathroom door has missing caulk and not secured correctly. The wall next to the sitting area had bare spots where the paint is missing. There is a large gouge in the drywall on the left side of the entrance door on the inside of the room. The room did have a comfortable king size bed and we checked it. The TV with Dish service was very good. The AC system worked very good but you can see dust on the return air grill. We would really like to get our points back that we used to reserve the room.

The room was dirty. The room did not look anything like the photos posted online. Had it been a true picture of what it ACTUALLY looks like, I wouldn’t have booked this room. First thing I see when I turn on the lights is a roach. Couldn’t even find a working light switch until I was far in to the room. The hotel grounds were filthy and disgusting, with trash cans overflowing. The room was hot and the AC didn’t blow hard. The baseboards were peeling up and looked moldy behind it. There was visible mildew on the shower curtain. There was a sticky stain on the nightstand from someone else’s drink. Obviously they don’t vacuum the rooms because there was a penny on the floor upon our arrival. They charge a $150 deposit, which will hold to the bank account for several days. This is advertised NOWHERE. Also, these are exterior hallway rooms, which is not what it looked like in the photos. They were very clever in their photography skills to make you not notice that. 0/10 do not recommend.

I stayed one night and I was very disappointed. The room was not clean, the shower was dirty, bathroom vent was extremely dusty, and there was no hand soap provided. The pillows and sheets smelled like cigarette smoke which made it hard to relax. A table was placed in front of the adjoining door, which made me feel uncomfortable. I had a hard time sleeping. skipped their "free breakfast" and went next door to Denny's instead. They also place a 150 dollar hold at check-in, which felt excessive. The only positive was being allowed to check in early. I won't be back.

They said our first night that the pool would be open the next day and now suddenly the pool is being drained. They also said that they would not refund us because we wanted to move to a hotel with a pool because we had children with us and we didn’t want to stay in the hotel. The phone was falling apart. The outlets are coming out of the wall. Do not stay at this POS hotel.

Everything was fine we were not expecting to stay at a top shelf Gucci hotel we were traveling Walmart and McDonald style and that's what we got. Everything was fine and we had no problems. Staff was friendly courteous and helpful. The only time I felt miffed about anything was probably because I was worn out from our vacation.