Canada Lodge and Lake

We had our wedding at Canada Lodge in April this year and we couldn’t fault the day. It was brilliant from start to finish. The staff set up the venue as we wanted it and helped coordinate our day to make it run as smooth as possible. The only reason I give it 4 stars and not 5 is because during our wedding preparations on the lead up to our big day we felt like we needed more detailed information regarding the coordination. After reading some negative reviews we felt a little uneasy about how our day would go but I want to make other couples feel at ease that they thought about everything in detail and made it brilliant for us!

We had our wedding at Canada Lodge and Lake this March and couldn’t have imagined a more perfect day. From the moment we booked, the staff and coordinators were incredible—so friendly, professional, and attentive to every detail. They made the entire planning process stress-free and seamless. The venue itself is absolutely stunning. The views of the lake and the natural surroundings created the most beautiful backdrop for our ceremony and photos. Our guests couldn’t stop talking about how gorgeous everything looked. What really stood out was how personal and thoughtful the team was. Abbie, Hollie and Amelia were all brilliant. They went above and beyond to make sure everyone felt included—even making a special BBQ pizza just for my grandad! It’s those little touches that made the day feel so uniquely ours. We would also like to thank the team who co ordinated the wedding breakfast perfectly. Everything ran smoothly, the food was delicious, and the staff made sure we could just relax and enjoy every moment. We truly couldn’t recommend Canada Lodge and Lake more highly. If you’re looking for a breathtaking venue with an amazing team to support you, this is the place!

I am very disappointed after staying for what we thought was a specal Valentines event and emailing a complaint, over a week later, not even a sorry from them. So I have copies/paste teh complaint I'd sent to them. To Whom It May Concern We booked for your Valentines event for Friday 14th February 2025 and stayed in Lodge 3. It was lovely to see that on arrival to the lodge for it to be laid out nicely with a bottle of Prosecco and box of chocolates. Unfortunately, that was where the niceties seem to end. 1. The TV had a very weak signal and kept breaking up, unable to watch the TV 2. The Wi-Fi was very intermittent and kept fluctuating to being on/off 3. No welcome pack to explain how to call reception or use the digital safe, went to reception to find out the code for the digital safe and they told me, I should have rung, I explained I would have, if I knew the number. 4. Only 1 coat hanger to hang clothes in wardrobe 5. This is where it get worse, heating wasn’t working, when we had our evening meal, we said about this and someone went and set up 2 fan heaters, unfortunately we were unable to leave on over night for the noise they made, not very warm during the night nor when we woke up. 6. When we arrived back after our evening meal and entertainment, which we will say was very good, we both had showers, water was very lukewarm and happy to get out and get dried in front of fan heaters. The bathroom however was nice. Shame we couldn’t really enjoy it. Also on way back to lodge in the evening, lack of lighting, this came on when the security light on lodge 2 activated. 7. We also didn’t have a very good night’s sleep; the mattress was very hard and my wife said she could feel the springs through it. 8. On Sunday 9th February at 11.24am, I rang to check, that I was gluten intolerant and my wife was vegetarian, and asked if the sausages were GF, I was told she would check and if not, they’d make sure they would be available. When we went for our breakfast, was told no GF sausages available, but could have vegetarian sausages, which were awful. No GF bread available to toast, given 2 GF rolls, which were originally untoasted but even when they were toasted in the kitchen, texture was that of plasticine. The scrambled eggs seemed to be made up from a powder mix, the hash browns from being stored in a Bain Marie, were mushy, bacon was nice and thickly sliced. No GF cereal available. As you can image, breakfast wasn’t a hit either. I am really sorry to say, that we weren’t impressed with the event and certainly not value for money that we paid. The only positive was the evening meal and entertainment. Sorry to say, the content of this email will be my review on TripAdvisor and other review sites. May I suggest you having a welcome pack with information, especially with opening times for Rhodri’s restaurant. Regards

Green light in room made it impossible to sleep. Lake had been drained and looked like a mud patch with no warning or discount. Breakfast was very limited.

Merci et Magique Superbe ! Rien à redire, l accueil et le cadre est magnifique ! Seule bémol peut être, nous n avions pas bien compris par où nous devions nous présenter mais heureusement tout s’est bien terminé ! En tout les cas nous reviendrons certainement et dès cette année !

Better Than the Photos We were surprised to find that our room was even better than it looked in the website photos! Usually it's the opposite! Beautiful restaurant overlooking the lake with great, freshly prepared food. We really enjoyed our stay.