Bluegreen Vacations Cibola Vista Resort and Spa, an Ascend Collection Resort

Was assigned a handicap accessible room. Room was a bit dated. Mini dishwasher and single machine that’s supposed to wash and dry your laundry. Totally useless Bed had a very worn mattress

1. The room, as well as the entire property, was run down. 2. Air conditioning in the kitchen area of our suite was great, but the bedroom was much warmer, and operated from the same wall control unit. 3. The bed was way too soft and sagging. I did try twice to get the bed to be replaced, with no results from management. So sleeping was not at all comfortable, as we were hot and the bed was worn out. 4. The vending machines were out of order. 5. I will not stay here again.

I wanted time to write and reflect. I asked for an upper flow with a room looking onto the mountains instead of the water park. It was beautiful! (You probably do not want one on the ground floor.) They do have elevators which you need to ask to be placed near. The food trucks has excellent food. (The ants near the pool are QUICK, so don't leave food to swim. 😬) I would go here again. The issue I had work the sliding glass security bar was rapidly fixed by maintenance.

1BR spacious, clean, huge bathroom with shower and separate bath. Nice patio, kitchen. Only issue was the ice maker I. Fridge was not the best. Grounds were spectacular with lots to do. Food trailer at poolside. Huge pool and also an adult only pool with a bar. Large water slide on site. Elegant southwest like resort on a great location.

Ashley at the front desk made the check in process fluid and flawless. I have stayed at this resort 10 or so times in the last 12 years and she exceeds the expectations of someone at any front desk. The two true stars on this property are Colleen and David. Colleen in the concierge is a personality that every human wants to interact with. Her knowledge and assistance is second to none. What makes her a diamond in the rough is the fact that she is just great to be around and makes the concierge process fun. The only thing lacking in the process with Ashley and Colleen is a margarita. Don’t worry you can grab those at the pool bars that they have at the adult pool and lagoon pool. David is one of the vacation professionals and he made a 2 hour process that everyone dreads a fun time. My wife and I went into the process with smug attitudes and left smiling and laughing. If I have any advice it is to attend the two hour sales process. They will walk you around the property and explain the best vacation package I’ve ever heard of. IT IS NOT A TIMESHARE. If you travel you would be doing a yourself a great service by attending this event. You will save more money than you thought was possible. Hilton just acquired this resort and if you buy into the sales opportunities you have access to thousands of hotels and resorts all over the world. Being a prior sales professional myself I can say that they didn’t pressure me into anything except the free coffee and soda. The pool is a great temperature and the bars serve drinks that actually taste good. Book a stay, attend the sales pitch, and pat yourself on the back.

Great pool areas!