فور بوينتس باي شيراتون بيوريا

Guest in our floor were playing loud music and were banging their doors till 3 AM in the morning. We were terrified and scared. We couldn’t sleep the whole night. Will never stay at this place again

욕조가 물이 잘 안빠지는게 단점이었지만 위치도 좋고 조용해서 좋았습니다. 제가 어려운 상황인 걸 직원분이 아시고 도움을 주기위해 애를 많이 써줬습니다.

I will say that the staff was polite and seemed to want to help where they could, including one of them offering us free breakfast vouchers to make up for the issues, but: The biggest issue we had is that it was impossible to get cold water. When the sink or shower faucet was turned to cold, the water ran warm and then hot. If you turned it to hot it got scalding. For drinking water we had to just ice everything down and then we didn't end up showering just because we didn't know if the water would suddenly get scalding. This was the case for both of our rooms which were on opposite sides of the property. The bathroom door barely closed, only when putting your whole bodyweight behind it because it drug against the bathroom floor. The door latch was installed backwards too making it harder. There was spotting on the tile floor inside the door when we got to our room, like something had spilled and dried up and then not been cleaned up. There were also several electrical wires just out on the carpet like the thermostat had just been changed out and no one bothered to clean up.