Penelope Beach Hotel Apts

Great little out of the way hotel. The family absolutely loved it. The staff are warm and friendly. The location is great the room was very clean and comfortable. Good food just a very small selection each day. The all Inclusive bar menu more than makes up for it though. The cocktail menu on the AI is good and measures strong.

Very disappointing stay. Location was excellent, check in experience was very poor by the night watchman who was frequently asleep when we returned to the property on an evening. The photos dont show the true condition of the apartments, everything is very worn and shabby, only the upstairs air conditioning worked, the kitchen facilities were none existent really, no toaster or microwave. Curtains hanging off in the dining/lounge area which were dirty too. Breakfast was not good quality, visited once, never been served onion rings and cold roast potatoes before! Check out was as poor as check in, nothing even said or asked about our stay, merely took the key from us. Wouldn't recommend or stay there ever again.

After 16 years of living in a bungalow it was a shock to find a steep narrow staircase in the apartment leading to the bedroom and bathroom. Severe lack of storage for clothes, just one wardrobe with only 7 hangers and one drawer. Downstairs air conditioner stopped working after first week, turns out it was turned off as a matter of policy. Toilet in bathroom badly stained due to poor maintenance. Telephone in apartment didn't work (wanted to call reception) I will not be using this property again