"Check-in : Fast and seamless
Hotel Room : Clean and well maintained
Staff Response : Fast, courteous, and friendly
Amenities :
It was not the first time we stayed in the hotel but first time under the new brand name. Checking in was fast and efficient. Provided with welcome snacks in the fridge.
Was surprised that the hotel is practising sustainability effort by providing water using glass bottles, which is commendable.
The hotel water wasn't the usual ”scalding” type (at times just warm) even when the level is at the extreme left, perhaps it part of sustainability but we prefer it a tat hotter if possible.
Didn't get to enjoy the rest of the amenities, but the hotel promotions seemed attractive."
"I like the parking space.. private, spacious and free. The room is quite ok for the price but not sound proof. At night can be noisy with people chatting at nearby rooms. The check in and check out process is smooth with the machine but there’s a staff to assist. Definitely will come again. Worth the price"
"A great hotel in PJ area.
Affordable and near many food places
Next to a good cafe too
Room is nice and comfortable
But can be cleaner
Good for work / solo trips
Not much amenities as it’s a business hotel
No spa, no breakfast, super no frills"
"It's really hard to explain. The apartment faces the highway, and even if we live on the 20th floor, it's still very noisy. Noisy from morning till night. The other thing is that, someone downstairs said it, but this should be respected. The room itself is large and the basic facilities are OK. In addition, the check-out time requirement is 10 am."
"The place is big and the room cleaning is adequate.
Only there is no front desk service, and I encountered obstacles when I checked in on the first day.
Only the security staff can contact the hotel staff to know how to check in through the message."
"It's a homestay. Checking in is a little complicated. Room is clean and tidy. A gas station convenience store is located on Lg4. Take lift to Lg1, then change to car park lift located just to the right of the room lifts' entrance. Go to Lg4 and you'll find it. If you're driving, checking out needs some maneuvering. Drive out using the car park pass provided. Then at the hotel lobby drive back to the car park on Lg1, using TnG, to return the access card and car park pass. 🤗"
"My first time here.. strategic location, Room is clean and cozy, great scenery from the room, the only setback is the check in and out is quite a hassle.. hafta get in n out the parking to settle the key pickup, which is very troublesome.. but so far evErything about this place is ok.."
Very Good
24 reviews
8.8/10
1 night
From SAR 130
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No.
1
9.3/10
1018 review
One World Hotel
Hotel near Bandar Utama, Petaling Jaya
"Delicious breakfast""Convenient for shopping"
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No.
2
9.3/10
245 review
Le Méridien Petaling Jaya
Hotel near Petaling Jaya
"Convenient for shopping""Delicious breakfast"
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No.
3
9.1/10
459 review
Sheraton Petaling Jaya Hotel
Hotel near Petaling Jaya
"Delicious breakfast""Clean pool"
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What Travelers Said About the Best Hotels in Petaling Jaya
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Browse these genuine traveler ratings and real guest reviews to find the best Petaling Jaya hotels.
9.3/10
Great
CChongFirst the good part. This hotel is superbly located at has a direct link to the 1 Utama Mall which is full of shops and restaurant outlets. The room is spacious and very well kept although the bed is a little too hard. Breakfast variety was also very good.
The bad part. At check in, I was told there was a RM20 “deposit” payable. So I paid this in cash. At check out, I asked for the return of the deposit and was told that what I paid for was not a “deposit” but a tourism tax.
I told the staff that all taxes (including the tourism tax) were fully paid when I booked on trip.com. I also showed the booking details on the app proving that the tourism tax was included in the total amount I paid for.
I was asked to show the receipt before they could refund me. As I was rushing to the airport, I had to leave the hotel without the refund.
The staff should be better trained to inform guests on what they are actually paying for (whether it’s a deposit or a tax).
And the staff should also know from their system if all taxes have been paid for or if any excess should be collected. Not everything is a “deposit” which is highly misleading.
While it was a good overall stay, this incident left a negative impression.
Hotel near Bandar Utama, Petaling Jaya 29.6% of visitors choose this area
Price per night from:SAR 367
8.9/10
Very Good
AAnonymous UserI would like to sincerely commend Mr. Sinan, Director of Operations, for his outstanding professionalism and hospitality during our recent stay.
There was an issue with our buffet reservation, and although the staff initially offered à la carte alternatives, they were limited to the Chinese or Japanese restaurants — which I had mentioned earlier we weren’t interested in. Despite that, the same options kept being proposed, and my family, including our children, had already been waiting for over 30 minutes.
Mr. Sinan personally stepped in, acknowledged the inconvenience, and took immediate action. He offered us a dining alternative at a different restaurant that had a wider variety of options — including pizza and other kid-friendly meals — which made the kids very happy. On top of that, he graciously provided us with complimentary room upgrades as a replacement for the missed buffet experience.
His attentiveness, swift problem-solving, and genuine care for our comfort turned a frustrating situation into a very positive and memorable experience. We truly appreciate the exceptional service and will definitely return for the outstanding hospitality.
AAnajiaMy husband & I had a great time here! The check in & check out process were smooth and we felt grateful because we got the complimentary cake from the hotel for our wedding anniversary! Such a cute gesture ☺️ (btw I called the hotel a few days earlier to ask them whether we could get a complimentary cake or not)
Breakfast buffet was also good because you got to choose variety of food and not just regular Malaysian breakfast like nasi lemak or roti canai but they also served Chinese & Arabic foods for breakfast!
Will definitely repeat my stay at this hotel!
Hotel near Bandar Sunway, Petaling Jaya 100% of visitors choose this area
Price per night from:SAR 322
8.7/10
Very Good
CcheejinExcellent Stay – Great Value for Money!
I had a fantastic experience staying at this hotel. The facilities were modern, clean, and well-maintained — everything from the lobby to the room was impressive. One of the biggest pluses was the free parking, which made our stay so much more convenient, especially since we were driving.
The room was spacious and comfortable, with all the amenities we needed. The staff were friendly and helpful throughout our stay. For the price we paid, this hotel exceeded our expectations in every way. Highly recommended for anyone looking for a comfortable, affordable stay with great facilities!
Hotel near Damansara Perdana, Petaling Jaya 5.6% of visitors choose this area
Price per night from:SAR 56
8.6/10
Very Good
VVincent Lee Hong pingRoom is spacious with all basic facilities. Bed is comfy. Hotel staff are helpful. Check in process is quite smooth. Location is near to shopping mall and easy to locate. Value for money if have discount.
Parking is LPR system but you still need to validate at reception and pay RM 4 per entry. Not convenient for hotel guest that need multiples in and out. Room and facilities are quite old (estimate more than 10 years). Out of three lifts from main lobby to rooms, only one lift is working. Hotel didn't provide towel, only delivered after requested. The link bridge that connected hotel to the mall as well as most of the access already closed, so need to walk quite a distance to the nearby mall (eCurve, IPC, IKEA, The Curve)
Hotel near Mutiara Damansara, Petaling Jaya 9.3% of visitors choose this area
Price per night from:SAR 149
8.4/10
Very Good
JJonathan BlahThe employees name of Al Amin is impolite during breakfast registration counter said that can’t wear hotel provided shoes to enter in dining area, I am understanding but can you talk nicely and smile to us since you are frontliner? I felt uncomfortable the way you shouting to us!
FFarhana FaizuThe location is a bit challenging to find, but once you enter the building, especially the lobby, it's breathtakingly luxurious. The room itself is incredibly convenient, with the air conditioning feeling refreshingly cold.
When we noticed our refrigerator wasn't functioning well, we informed the staff, and within five minutes, a maintenance service agent arrived with a new fridge—truly top-notch service. We made use of the pans to prepare a delightful breakfast of ramen and sausage. This stay was absolutely perfect.
I will definitely return and even consider giving gifts to others, as it's such a convenient and aesthetically pleasing experience!
However, one downside was that the water heater wasn't functioning well. I didn't manage to contact them about it, but believe me, the staff are incredibly helpful.
Hotel near Damansara Perdana, Petaling Jaya 5.6% of visitors choose this area
Price per night from:SAR 62
7.8/10
Good
HHaziqThe hotel was fine. The room that i checked in was good for the price although some parts of the room has its share of wear and tear. The room and bathroom was clean but a bit of dark spots at the corner of the bathroom. Parking is only available at the basement and will charge you per hour capped at RM9 maximum.
The privacy is mediocre as we already place no disturb sign at the door but still staff entered our room for room service. We expected no one will come in if the sign is placed on the door. One of the lamps also not working. The switches for the do not disturb and make up room also not functional. The lighting is not too bright and a bit dark as only warm lights are used.
Overall, for a king room i can it is quite satisfactory.
Hotel near Damansara Perdana, Petaling Jaya 5.6% of visitors choose this area
Price per night from:SAR 64
7.7/10
Good
EElaineOhRoom quite nice, soundproofing ok,there are restaurants near the hotel
The disadvantage are difficult to park the car and the plug just one only so need to bring extension
overall are ok will come again
DDreamcatcher888I booked the Deluxe Queen room because it has a ”kichenette”. It's actually just counter space with zero appliances. It's odd to not have an induction stove for this space, and the rooms not having microwaves makes it misleading to call this an ”aparthotel”. My room was a total eyesore (see photos). It's concerning that they won't improve the appearance of the rooms for the guests with several coats of paint. It's not compatible for long stays. There was construction across the hall (see last photo) from 10 AM to 5 PM which made it impossible for me to work remotely. The only 2 positives were the internet being private and the location being walkable.
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