Sovotel @ Kota Damansara 8

Review untuk Sovotel Hotel Damansara Saya baru-baru ini menginap di Sovotel Hotel Damansara. Dari segi lokasi, hotel ini memang strategik kerana berhampiran dengan pelbagai kemudahan awam, termasuk stesen MRT – sangat memudahkan untuk bergerak ke kawasan sekitar. Keadaan bilik juga memuaskan walaupun tidak terlalu besar, tapi selesa untuk penginapan singkat. Namun, saya ingin cadangkan beberapa penambahbaikan. Pertama, kemudahan air mineral di dalam bilik agak terhad (hnya sebotol shj diberikan setiap Hari). Mungkin boleh ditambah water dispenser setiap level untuk keselesaan tetamu. Selain itu, pilihan siaran televisyen atau infotainment dalam bilik juga sangat terhad. Aspek ini boleh dipertingkatkan agar pengalaman di bilik lebih menyeronokkan. Satu lagi perkara ialah isu parkir. Agak sukar untuk dapatkan tempat letak kereta pada waktu siang kerana kawasan sekitarnya sibuk. Hanya selepas jam 9 atau 10 malam barulah lebih mudah untuk parkir. Secara keseluruhan, pengalaman menginap di sini adalah boleh dikatakan baik, dan sesuai untuk yang ingin tempat penginapan bajet dengan akses mudah ke pengangkutan awam.

The room are not well clean when we stay there. No housekeeping provided. Not convenient for old people as there is no lift provided and have to carry baggage to go up to the room. Not worth for the money.

1. My 1st room was too noisy due to next door (bank) renovation. After complaing to Trip.com, they moved me to another building. 2. The 2nd room has no TV, the side table lamp was not even installed, wires were dangling out from the wall. 3. I asked my towel be change daily, because after the 1st night / 2nd day, the towel was still damp even after whole day i hang it on the rack. BUT THEY DID NOT CHANGE IT. My towel was only change 2 times after complaining at the reception. 4. Checking out - Since I was at another building, the night before I'm checking out, I call the main building. I told them I'm checking out at 8am and asked them to make sure the reception in my building be ready. BUT NO. I had to call them 3 times. They told me to come to the main building during heavy morning rain. By the 3rd time I scolded them and said, I have told in advance. The buildings is 200 meters apart, there is no way I'm walking in the rain. 5. The reception at my building is not always available. The hotel expect people to call the main building and the staff at the main building expect the customers to go to the main building to sorts things out. RIDICULOUS. 6. The hotel gave kettle, but no coffee given in the room. Drinking water bottle never replenish. House keeping is non existence, I asked my room to be clean but they never did it. The only good thing about the hotel is, its location. Great access to MRT, malls and restaurants.

Nearby lot of restaurant and store. MRT station just walking station.

all good

The toilet not cleaning all over the toilet seat. I need to come down take the towel by myself caused the staff say can call for the towel but no one answer when go down they say they dont have enough staff so i need to bring up back by myself