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The breakfast was adequate. The room was fine. But housekeeping service was lacking. Although we did not recall being informed, housekeeping is "by request or every other day". That would have been fine, except we asked each day of our 3 night stay - both directly to housekeeping staff and in person at the front desk each day. We returned after being out every day and even on the 3rd day to find full trash containers and piles of towels. Someone at the front desk brought us towels and toilet paper for the last night. It was a shame. I would likely have returned, but for that.

The front desk tried to charge me twice and poor customer service. I reserved a room 3 months ago and paid online. Upon arrival the hotel tried to charge me again for the room. I showed the front desk proof of payment on the app and they insisted and argued that payment wasn’t made. We were exhausted from traveling but had to wait for over 45 minutes until they finally found the payment after I contacted *******.

Professional Clean Efficient